I had several unwanted programs including adware and malware, and malwarebytes and adwcleaner removed most but UCguard and UCguard.sys still remain when scanning with adwcleaner. I had attempted to remove all unwanted programs in bulk and adwleaner would stop responding and I would have to restart my computer. I eventually narrowed the issue down to UCguard and now it is all that remains. I have no idea how to remove this thing. Help would be greatly appreciated.

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Hello,

Can you share AdwCleaner and Malwarebytes logfiles?

Thanks,

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

ADWCleaner: http://pastebin.com/usz0jkWJ

Malwarebytes: http://pastebin.com/7kUDwQtZ

It seems like it is replicating itself since the only items detected yesterday were UCguard and UCguard.sys

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Uhh, hello? This issue still persists and is majorly affecting my computer. Respond, please.

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Samwellajackson, Until instructed otherwise. I can try and help you out until Fr33tux or cocochepeau respond. 

Have you tried booting into safemode and Deleting the C:\WINDOWS\SysNative\drivers\ucguard.sys file manually? If not I'd create a system restore point and try that.

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Hello,

Sorry for the delay.

  1. Please relaunch AdwCleaner,
  2. Click on Tools > Options,
  3. Here, tick "Debug" in the "Mode" section,
  4. Then, do a scan.

When the results are shown, unselect the file "C:\WINDOWS\SysNative\drivers\ucguard.sys" and then click on the [Clean] button.

Please share the generated logfile shown at the reboot (also located at C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Hello,

Thanks.

So:

  • Download FRST
  • Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

    NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

  • Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

Best regards,

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

http://pastebin.com/0tQWTiUA

It just attempts to remove it forever. Left it on for hours. Nothing happened.

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Hello,

it doesn't seem you use the correct fixlist.txt file - please double check with the one on my previous message:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

Thanks!

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Sorry for not getting back to you. Forgot about it for a while. The fixlist removed ucguard.sys but AdwCleaner still detects just the UCGuard service. It no longer detects ucguard.sys.

Fixlog: http://pastebin.com/ub3mSyMP

AdwCleaner scan logfile: http://pastebin.com/ThzfSe1j

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

 

Please do the following:

  • Relaunch frst
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link

 

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

1) Please careful open this file in Notepad copy and paste here its content

C:\PROGRA~1\Ozardevi\Muxuduii.bat

2) Download fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.