AdwCleaner starts OK, then program error at loading database.

Event Type:    Error Event Source:    Application Error Event Category:    None Event ID:    1000 Date:        03/04/2016 Time:        7:05:40 PM User:        N/A Computer:    USER-********** Description: Faulting application adwcleaner_5.108.exe, version 5.1.0.8, faulting module libeay32.dll, version 1.0.2.6, fault address 0x00070abb.

 

Re: XP sp3 AdwCleaner 5.108

Hello,

Did you clean older AdwCleaner versions ? (Launch it -> Uninstall) and get the latest release from here : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Re: XP sp3 AdwCleaner 5.108

Yes, I did make sure to uninstall the previous version as ypu describe and downloaded v5.108 from the link that you posted.

AdwCleaner starts up fine, gets into "loading database", and then the error message as above.

Re: XP sp3 AdwCleaner 5.108

Hello,

Do you have a security software running at the same time ?

Re: XP sp3 AdwCleaner 5.108

Can you temporary disable it, then launch AdwCleaner as administrator ?

(Then, reactivate it).

Re: XP sp3 AdwCleaner 5.108

I tried with Avast disabled and ran as Admin, but the same result as my first post....

It may be a long shot, but, does v5.108 support non SSE2 CPUs? I have 2 other XP sp3 machines wit similar setups that run v5.108 with no problems, but this problem machine runs an old non SSE2 CPU?

Re: XP sp3 AdwCleaner 5.108

We'll check the existence of others libeay32.dll :

  • Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
  • Right-click on the icon -> Execute as Administrator.
  • In the search field, type "libeay32.dll".
  • Then, start the search. A report will open when the search is over (it contains the search results).

Please copy/paste it in your next answer.

Regards,

Re: XP sp3 AdwCleaner 5.108

1.

========================= SEAF 1.0.1.0 - C_XX
2.
3. Commencé à: 12:42:17 le 04/04/2016
4.
5. Valeur(s) recherchée(s):
6. libeay32.dll
7.
8. Légende: TC => Date de création, TM => Date de modification, DA => Dernier accès
9.
10.
11. ====== Fichier(s) ======
12.
13.
14. "C:\Documents and Settings\user\Local Settings\Temp\libeay32.dll" [ NOT_CONTENT_INDEXED|ARCHIVE | 1262 Ko ]
15. TC: 28/03/2016,16:13:08 | TM: 28/01/2016,17:44:02 | DA: 04/04/2016,12:31:34
16.
17.
18. =========================
19.
20.
21. "C:\WINDOWS\system32\libeay32.dll" [ ARCHIVE | 651 Ko ]
22. TC: 03/09/2008,22:49:36 | TM: 18/04/2004,16:43:44 | DA: 23/10/2014,19:08:28
23.
24.
25. =========================
26.
27.
28. =========================
29.
30. Fin à: 12:42:58 le 04/04/2016
31. 53206 Éléments analysés
32.
33. =========================
34. E.O.F  

 

Re: XP sp3 AdwCleaner 5.108

Hello,

Can you manually remove "C:\Documents and Settings\user\Local Settings\Temp\libeay32.dll" and re-launch AdwCleaner 5.108 ?

Regards,

Re: XP sp3 AdwCleaner 5.108

Hi fr33tux, and thank you for your ongoing help.

Sadly, after removing"C:\Documents and Settings\user\Local Settings\Temp\libeay32.dll" , the problem remains. 

Re: XP sp3 AdwCleaner 5.108

Still the same problem with v5.109

Re: XP sp3 AdwCleaner 5.108

Hello,

We may have a solution, we're working on it and keep you informed.

Sorry for the inconvenience..

Re: XP sp3 AdwCleaner 5.108

Thank you fr33tux, I apperciate your help and time on this.

Judging by the number of those who have read this thread, I think others may have the same issue.

Again, thanks.

 

Re: XP sp3 AdwCleaner 5.108

Hello,

Can you try running this special version and tell me if it's working ? : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_debug.exe

Regards,

Re: XP sp3 AdwCleaner 5.108

Hi Xplode.

Sadly no, it is n't...same result. At the "loading database" stage I get a program error (attached)

Event Type:    Error Event Source:    Application Error Event Category:    None Event ID:    1000 Date:        05/04/2016 Time:        6:15:58 PM User:        N/A Computer:    USER-************ Description: Faulting application adwcleaner_debug.exe, version 5.1.0.9, faulting module libeay32.dll, version 1.0.1.19, fault address 0x00064bcb.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74   Applicat 0008: 69 6f 6e 20 46 61 69 6c   ion Fail 0010: 75 72 65 20 20 61 64 77   ure  adw 0018: 63 6c 65 61 6e 65 72 5f   cleaner_ 0020: 64 65 62 75 67 2e 65 78   debug.ex 0028: 65 20 35 2e 31 2e 30 2e   e 5.1.0. 0030: 39 20 69 6e 20 6c 69 62   9 in lib 0038: 65 61 79 33 32 2e 64 6c   eay32.dl 0040: 6c 20 31 2e 30 2e 31 2e   l 1.0.1. 0048: 31 39 20 61 74 20 6f 66   19 at of 0050: 66 73 65 74 20 30 30 30   fset 000 0058: 36 34 62 63 62 0d 0a      64bcb..

 

Re: XP sp3 AdwCleaner 5.108

Hello,

Can you zip and send us this file :

C:\WINDOWS\system32\libeay32.dll

Thanks,

Re: XP sp3 AdwCleaner 5.108

Hello,

Can you try launching AdwCleaner, then go to C:\Documents and Settings\user\Local Settings\Temp\ , delete libeay32.dll then copy C:\WINDOWS\system32\libeay32.dll to this folder

After that, click on "Scan" button and tell me if this is working

Re: XP sp3 AdwCleaner 5.108

Hi Xplode. Sorry, not working. I tried as above (deleting and replacing libeay32dll) with both v5.109 and the debug version that you posted too.

Both give "Procedure entry point EVP_CIPHER_CTX_set_padding could not be located in the dynamic link library LIBEAY32dll" error. Followed by "SQLite3dll cannot be loaded" error.

Re: XP sp3 AdwCleaner 5.108

Hello,

Can you uninstall AdwCleaner, make sure there is no DLL left on Temp folder, then download and try this version?: http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_debug.exe

Regards,

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