Hi, this is my first time here so apologies if I sound so very dumb because when it comes to my computer playing silly things with me I am so lost - would appreciate some help please.

I downloaded and ran adwcleaner last Monday 26th September - also installed Opera as I'm so sick and tired of Firefox changing/adding things after an upgrade I find difficult to fix.- I downloaded a game about 2 hours ago from Big Fish - went to downloads and tried to "Run" to install but nothing happens.  Big Fish said that adwcleaner may be blocking the install (??) and that's where I got lost.

Would there be anyone that could talk me through a step by step on "how to fix" this problem please??

Thanks you

Nessa

Re: Unable to "run" to install

Hello,

Do you have a screenshot of the message saying that AdwCleaner may be blocking the installation ?

Best regards,