HI

I was on my old system and I have ran zhp cleaner on it and zhp cleaner have found some items (Probably are files belong to Windows). after that I had to clean it up those found items and reboot my system . and when my system is up once again . the system have a real delayed problem at "welcome screen and desktop and my desktop also have a problem to loaded up with a serious error at startup area"

also when I done of formatting my old system and reinstalling the new system I have download zhp cleaner again and still the same damages cause by zhp cleaner so the same issue with both old and new windows systems .

Re: zhp cleaner keeps damaging my system

Hi,

Can you give us the report of ZHPCleaner ?

Re: zhp cleaner keeps damaging my system

Hi,

Can you give us the report of ZHPCleaner ?


Destrio5, 2017-02-27 05:57:17 (UTC)

Hi

here is my log file. https://up2sha.re/file?f=weMm2qODfACQ

Re: zhp cleaner keeps damaging my system

According to the report, the problem does not seem to come from ZHPCleaner.

Re: zhp cleaner keeps damaging my system

I agree with Destrio5, these deleted elements definitely can't produce a startup failure.

Re: zhp cleaner keeps damaging my system

HI

thanks Destrio5 and cocochepeau for confirm. so I want to confirm this first and I want ask how can I restoring items form zhp cleaner Quarantine ?

not sure If those Elements are still there or not so I guess I will ran a new scan right now

Re: zhp cleaner keeps damaging my system

I still do not understand why zhp cleaner is detected those items on a newly formatted window system ???? the system is clean