Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need to login to participate. Or is there a way that I might have overlooked?
Violoncello, 2016-06-20 12:43:28 (UTC)
right now we can't provide a way of helping guest users directly from the website. Even comments requires to be logged in.
On the other hand, we might have some ideas such as a public chat channel integrated into ToolsLib (we already provide an IRC channel, available here : https://webchat.freenode.net/?channels=toolslib). It could be something more specific though. Also, we could provide a public mail address (it requires some work) or a way for contacting developers without being registered.
These are just ideas, so don't take my word for now.
Feel free to share your thoughts !