Some registry entries cannot be removed by AdwCleaner

user_avatar lauhw2000

Hi,

I need some help on the AdwCleaner. The following 6 registry entries keep appearing in the scan log even though I have clicked on Clean option. I have run the Scan and Clean process for many times but it does not solve the problem.The strange thing is that If I manually search the registry entry using regedit (I searched for "0A167702A96FE1D4DA3296FCA77354D9"), it can't find anything.

Any help?

Attached with the clean log:

# AdwCleaner v6.030 - Logfile created 01/11/2016 at 11:40:23 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-10-31.1 [Server] # Operating System : Windows 8.1 Single Language  (X64) # Username : lau - HWLAU # Running from : D:\lhw\Downloads\adwcleaner_6.030.exe # Mode: Clean # Support : hxxps://www.malwarebytes.com/support

***** [ Registry ] *****

[#] Key deleted on reboot: HKLM\SOFTWARE\Classes\Installer\Features\0A167702A96FE1D4DA3296FCA77354D9 [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\Installer\Products\0A167702A96FE1D4DA3296FCA77354D9 [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\0A167702A96FE1D4DA3296FCA77354D9 [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\0A167702A96FE1D4DA3296FCA77354D9 [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Features\0A167702A96FE1D4DA3296FCA77354D9 [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Products\0A167702A96FE1D4DA3296FCA77354D9

 

Re: Some registry entries cannot be removed by AdwCleaner

Hello,

  1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
  2. Launch Malwarebytes from your desktop
  3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  4. Tab Scan choose Threats scan, click on Start scan.
  5. If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  6. After the reboot (or at the end of the exam), launch Malwarebytes -> click on History -> Application logs -> Select the last exam log -> Show.
  7. Click on Export -> text file (*.txt) -> Choose the desktop as destination, name the file "report-mbam" for example, and click on Save.
  8. Paste the logfile in your next answer.

Best regards,

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