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Hello,

Addition: https://up2sha.re/file?f=cRDLGy2Z1KMQ

FRST: https://up2sha.re/file?f=I7EvDbiQQIp6

Thanks.

Bonjour,

Ok. Pouvez-vous utiliser FRST?

• Téléchargez FRST;
• Effectuez un clique-droit sur le fichier téléchargé, puis "Exécuter en tant qu'administrateur";
• Cliquez sur le bouton "Scan";
• Un rapport est sauvegardé, il se nomme "FRST.txt" et quelques informations supplémentaires sont proposées dans le fichier "Addition.txt";

Merci,

Thanks.

To remove the remaining service, can you do the following?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Thanks,

Hello, Chrome is clean now, but Adwcleaner still detects UCguard and crashes when try to clean...

Hello,

Thank you. Can you confirm it's better now?

Thanks,

Sorry, MBAM Scanlog (after restart): 

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 25-Nov-16 Scan Time: 09:14 Logfile:  Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.11.25.02 Rootkit Database: v2016.11.20.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: ...

Hi!

AdwCleaner logfile: https://up2sha.re/file?f=C7ej9R6xGG9z

MBAM Scanlog:

Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Starting,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Started,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malicious Website Protection, Starting,  Protection, 25-No...

Hello,

Also, even if there hasn't been any software release, the definitions have been updated a lot these last weeks with a lot of new detections.

We target the coming days to release v6.040, and being back to the usual release planning (one release every two weeks or so).

Best regards,

Hello,

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

Thanks,

Bonjour,

Pour votre problème, il est probable que l'extension revienne via la synchronisation Chrome. On va donc la désactiver:

Allez sur Google Sync, et connectez vous.  Descendez dans la page, puis cliquez sur "Réinitialiser la synchronisation". Cliquez alors sur "Ok".

Ensuite, lancez AdwCleaner, faites une analyse suivie d'un nettoyage, puis partagez le rapport généré.

Merci,