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Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...

Hi friends,

I need your help. Since 1 month, I heard a strange weired Intermittent Background Sound in my laptop speakers. Also my computer is unusually very slow. I suspect an infection.

please tell me what to do, what to clean, what tool i have to download. I used a CCleaner, but still the same.

any help from you guys will realley appreciated.

thank you

Hello,

Before:

# AdwCleaner v5.022 - Logfile created 27/11/2015 at 16:47:22
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : sjb - SJB-PC
# Running from : C:\Users\sjb\Favorites\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders...

Hello,

Ok. Please relaunch AdwCleaner, and click on [Clean]. Then, share the created logfile. Here's the documentation if needed.

Then,

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Regards,

Hi,

I'm sure more to find in my OS than the AdwCleaner removed.

# AdwCleaner v5.022 - Logfile created 27/11/2015 at 16:47:22
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : sjb - SJB-PC
# Running from : C:\Users\sjb\Favorites\Downloads\AdwCleaner(1).exe
# Option : Scan
# Support : http://toolslib....

Bonjour,

Bienvenue sur le forum ! Nous allons essayer de régler ton problème ensemble. D'abord, quelques rappels :

• N'ouvre pas d'autres sujets pour le même problème (que ce soit sur ce forum ou sur un autre)
• N'hésite pas à poser des questions en cas de besoin ;)
• Sois patient(e) quand tu postes un message, je ne réponds pas instantanément : je suis bénévole et je ne suis pas en permanence de...

Hello,

Yes it's normal. Please see the relevant part in the documentation.

Regards,

Hello,

Just some more information :

1. Keep your softwares update, you can check it whith secunia PSI, or use the avast fonctonality.
2. Use CCleaner every month to erase unecessary files, that could help you to accelerate a bit your computer and your browser.
3. Last instructions :
   • Download DelFix from Xplode on your desktop.
   • Launch it with administrator rights.
   • Select all the option except th...

Bonjour apres avoir téléharger ADW et avoir fait Scanner j'ai e rapport, que faire après ?

e voici :

# AdwCleaner v5.022 - Rapport créé le 28/11/2015 à 09:28:27
# Mis à jour le 22/11/2015 par Xplode
# Base de données : 2015-11-22.2 [Serveur]
# Système d'exploitation : Windows 7 Professional Service Pack 1 (x64)
# Nom d'utilisateur : Admin - ADMIN-PC
# Exécuté depuis : C:\Users\Admin\Downl...

Bonjour, je viens de télécharger ceci, je ne suis pas très douer en informatique. j'ai donc le rapport, je peut le coler ici ? je ne sais pas comment créé un sujet

merci.