adwcleaner 5.0.2.8 will not run on my windows xpsp3 computer..

here is what "windows events" shows:

Event Type:	Error
Event Source:	Application Error
Event Category:	None
Event ID:	1000
Date:		1/4/2016
Time:		6:30:17 PM
User:		N/A
Computer:	user-PC
Description:
Faulting application adwcleaner.exe, version 5.0.2.8, faulting module adwcleaner.exe, version 5.0.2.8, fault address 0x000211de.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 61 64 77   ure  adw
0018: 63 6c 65 61 6e 65 72 2e   cleaner.
0020: 65 78 65 20 35 2e 30 2e   exe 5.0.
0028: 32 2e 38 20 69 6e 20 61   2.8 in a
0030: 64 77 63 6c 65 61 6e 65   dwcleane
0038: 72 2e 65 78 65 20 35 2e   r.exe 5.
0040: 30 2e 32 2e 38 20 61 74   0.2.8 at
0048: 20 6f 66 66 73 65 74 20    offset 
0050: 30 30 30 32 31 31 64 65   000211de
0058: 0d 0a                     ..      

 

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

Did you try in safe-mode ?

Regards,

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Same problem here, when I first had this problem, solution was to rename program to adwcleaner.exe, then it started failing again and solution was to put it on a short path (ie: C:\UT\adwcleaner.exe ), but last to versions refuse to start at all giving same application error as before: Instruction "0x004211de" references memory in "0x0204e000". Memory can't be "read".

Tried it in three different XP SP3 machines with same results.

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

This bug should be fixed in v5.031.

Regards

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

This bug should be fixed in v5.031.

Regards


Xplode, 2016-01-25 17:02:42 (UTC)

No.

In 5.031 i have same bug (app dont start with 0x000211de code)

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

First time 5.031 start normally. I tried to change language, app crash and no longer run.

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

This is a really strange bug.. We're currently working on it but it seems that it appears randomly so it's extremely difficult for us to investigate on this.

We will keep you updated as soon as we have more information.

Regards,

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

Could you please download v5.032 ( available on Toolslib ) and tell me if this version is working ? ( Don't hesitate to try it on multiple XP computers and from multiple locations. )

Regards.

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Sorry, I no longer have access to that computer with XP. All three my computer (Win7 64) all versions of AdwCleaner working fine.

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

xplode, thanks for chiming in, and thanks for adwcleaner.. build 5.32 works fine on my windows xpsp3 computer..

it has been hit-and-miss with adwcleaner, over the past several months.. one build will work with win xp and the next one won't..back and forth..

in my opinion, adwcleaner should not be set, by default, to restore the default winsock settings (or anything else).. i imagine that causes problems for lots of people since many av-programs modify the winsock-settings for their "webshields", and for scanning email.. removing those winsock settings would necessitate doing a "repair install" of the av-programs, to restore the proper functioning of the av-programs..

build 5.31 would not run in "normal" boot-mode, on my computer, running win xpsp3, but it would run in "safe mode".. i didn't go to the trouble of trying to disable programs on my computer, to see if that made a difference..

Re: AdwCleaner 5.0.2.8 Will Not Run on Win XP Computer

Hello,

As said previously, v5.032 fixes the crashes on Windows XP. Regarding the winsock reset, we'll take a look on that and maybe disable this option by default.

Regards.

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