I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Bonjour,
Pouvez-vous partager le rapport d'analyse de AdwCleaner ?
Merci.
cocochepeau, 2017-09-22 16:56:49 (UTC)
Bonsoir,
Je vous partage le rapport ........... ;) Toujours le même problème au nettoyage.
# AdwCleaner 7.0.2.1 - Logfile created on Fri Sep 22 18:52:08 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-20-2017.1 # Running on Windows 10 Enterprise Insider Previ...
Greetings,
First of all, sorry for the late answer.
Can you share the scan logfile as well? Thanks.
Regards.
cocochepeau, 2017-09-19 06:55:31 (UTC)
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [...
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:06:01 2017 # Updated on 2017/29/08 by Malwarebytes # Running on Windows 7 Home Basic (X64) # Mode: clean # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services deleted.
***** [ Folders ] *****
Deleted: C:\Users\lenovo\AppData\Local\Bundled software uninstaller Deleted: C:\Users\lenovo\AppData\Ro...
The fact that this is Spanish(Maybe?) makes it very VERY difficult to read.... Any way you could turn it into English? On the first glance noticed some things that MIGHT be potential issues, unsure, cause..... I am not yet used to reading the logs, and different language doesn't help the issue :)
JoshRoss, 2017-09-07 14:26:07 (UTC)
Of course sorry.
If you see something that is not translat...
Ports, applications, accessibility. Maybe your other device is used a lot less, you haven't messed with any ports or have any applications that require forwarding. Honestly, very weird issue, I would need to investigate the files. Can you scan your PC With Farbar MiniToolBox and Malwarebytes JRT? Post the logs that you get.
JoshRoss, 2017-09-06 13:16:38 (UTC)
MiniToolBox by Farbar Version...Thanks John! That is reassuring. Do you think you could check about the files for another computer of mine? I just want to be sure that the registry will be okay.
# AdwCleaner 7.0.1.0 - Logfile created on Sat Aug 26 17:28:02 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-25-2017.1 # Running on Windows 10 Home (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
...Herewith registry log:
***** [ Registry ] *****
PUP.Optional.SavepathDeals, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} PUP.Optional.SavepathDeals, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{F8698E62-9284-432A-9C62-C1293A2B1DD3} Adware.BrowseFox, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\A...
Hello. Sure.
# AdwCleaner 7.0.2.0 - Logfile created on Wed Aug 23 17:39:18 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-22-2017.2 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders found.
***** [ Files ] *****
No malicious files...
Cheeky monkey :P I paid for this thanks lol.
Yes you're right :) Better to save up and buy! best way.
The beta doesn't show the false positives any more
the only thing it shows now are the immunization entries
and they are
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{B9507101-E464-4B3B-A4CB-291AAEDD94F2} PUP.Optional.Legacy, [Key] - HKLM\SOF...