Bug report for QuickDiag

user_avatar midimusicman79

Hello!

I have Microsoft Windows 10 Professional 64-bit.

Every time I am running QuickDiag in either mode (Xspeed, Quick or Extended) and (even in Safe Mode), it hangs at the exact same file: C:\Windows\Installer\3ef7a91.msi

https://www.virustotal.com/en/file/8db8de205e27bbff872eed3257bd286d227528eb947105567f8c634f215dc8ac/analysis/1445642526/

This is the error message: "Line 7859  (File "C:\Users\TMA\Downloads\quickdiag_2_07.06.2016.1.exe"): Error: The requested action with this object has failed."

Here is an excerpt from the QuickDiag log file:

¤¤¤¤¤¤¤¤¤¤ | Systemroot\Installer

[17/03/2015 10:48:34] - C:\Windows\Installer\1044ee.msi : ( - Adobe Systems Incorporated)

[04/01/2016 22:49:38] - C:\Windows\Installer\1437df.msi : (AMD Installer (64 bit) - Advanced Micro Devices, Inc.)

[26/01/2016 16:11:26] - C:\Windows\Installer\152fb33b.msi : (Classic Shell - IvoSoft)

[04/01/2016 22:49:38] - C:\Windows\Installer\16fa80.msi : (AMD Installer (64 bit) - Advanced Micro Devices, Inc.)

[04/01/2016 22:49:38] - C:\Windows\Installer\2a6ed.msi : (AMD Installer (64 bit) - Advanced Micro Devices, Inc.)

[12/05/2016 13:35:39] - C:\Windows\Installer\2c805f.msi : (Adobe ARM Installer - Adobe Systems Incorporated)

[16/10/2015 07:18:06] - C:\Windows\Installer\3e68d.msi : (Intel(R) ME UninstallLegacy - Intel Corporation)

[16/10/2015 07:18:12] - C:\Windows\Installer\3e692.msi : (Intel(R) Management Engine Components - Intel Corporation)

[22/09/2015 17:16:32] - C:\Windows\Installer\3ef7a91.msi : (Intel(R) Chipset Device Software - Intel Corporation)

Could you please fix this?

Thank you very much in advance!

Regards,

midimusicman79

Re: Bug report for QuickDiag

hello , 330~500 Mo !!!! it's an entire program lol !!!

can you see the signers of these files ?

Regards

Re: Bug report for QuickDiag

Hello!

Thank you for updating QuickDiag!

The signers of these files are as follows:

aaf275.msi -- Acronis International GmbH and Symantec Class 3 SHA256 Code Signing CA

ab11370.msi -- Acronis International GmbH and Symantec Class 3 SHA256 Code Signing CA

Thank you!

Regards,

midimusicman79

Re: Bug report for QuickDiag

I don't understang why these files are so big.....

I updated just now , reading only the first 32 digits of msi files instead of 64, maybe It'll be more easy for Quickdiag to scan these files

Say to me what it does.

Regards

Re: Bug report for QuickDiag

Hello!

Thank you for updating QuickDiag, however the same error still persists.

Both of these files belong to the backup and disk imaging program Acronis True Image 2016.

It is a comprehensive program with a ton of features, and therefore its files take up the biggest amount of disk space of all my software.

Please let me know what more I can do to help.

Regards,

midimusicman79

Re: Bug report for QuickDiag

Hello :)

Ok I modified and updated it

Logically , theses files are bypassed ( even if you change thier name or their extension ^^ )

Regards

Re: Bug report for QuickDiag

Hello!

Great news! Finally, I can now confirm that QuickDiag works perfectly, from start to finish, and without error messages! Yay!

Just before QuickDiag finished, I got a popup asking me if I would let QuickDiag communicate on my local network through the Windows Firewall; I answered Yes, and the program finished with creating its log file on my Desktop.

So, once again;

Thank you for QuickDiag, which is an awesome diagnostic anti-malware program! :)

Thank you very much for the help! :) The issue has been successfully resolved! :)

Regards,

midimusicman79

Re: Bug report for QuickDiag

hello :)

very fun :) you'll see in the "Extended" Scan there' s a lot of informations more about the system

I add them since 3 days and it's not finished :)

good way , Regards

g3n-h@ckm@n

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