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from anonsubmitter, (19 february 2015)

@cocochepeau: As I said in a previous comment, I haven't used Hotspot Shield in years. I was just discussing the experience I had with the software years ago with Me1.

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from cocochepeau, (14 february 2015)

@anonsubmitter Hotspot Shield seems to be whitelisted since several days now. Can you confirm it?

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from cocochepeau, (06 february 2015)

@mmm Le problème de partage de lien sera corrigé dans quelques jours, désolé.

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from cocochepeau, (06 february 2015)

@marie54 Vous pouvez toujours désactiver la protection résidente d'Avast pendant l'utilisation d'AdwCleaner. Sinon, d'ici quelques jours, vous devriez pouvoir télécharger cette version. Les versions récentes d'AdwCleaner sont très souvent détectées à tort pendant quelques temps après la mise en ligne de celles-ci.

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from ****, (05 february 2015)

@cocochepeau Hi, As, after AdwCleaner requested to restart the computer after scan and clean, I was not able to log in anymore into the standard account from where I ran AdwCleaner, Therefore I didn't get the report, but I guess it should still be somewhere on my computer. I ran again AdwCleaner but with starting the scan, just to see if it sees the report, but the Report button is grayed out. I downloaded several versions of AdwCleaner, so I may not ran the same version. I don't know if that matters. On the other hand, if I press uninstall (without actually starting the uninstall) I see the files from the quarantine, but not the changes made to the registry. For the files you may take a look at: http://1drv.ms/16uCsum

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from cocochepeau, (05 february 2015)

@livanel Can you send me a link of the scan/deletion report ?
@rodbom extension named?

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from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

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from cocochepeau, (02 february 2015)

@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?

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from cocochepeau, (01 february 2015)

@tgilles1 You can use AdwCleaner to clean any workstations you want, don't need to pay additional costs.

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from ****, (24 january 2015)

cocochepeau, thanks a lot for the clarification, and also for this very useful tool!