Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help
Changing the standard account into admin allows to log in into the account. Changing it back into standard account brings back the failure to log in.
Actually, I get the same behavior on a newly created standard account: welcome, black screen and then logging off. I have Windows 7 Pro 64 bit. Thanks!
Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!
@cocochepeau
Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.
Folder Deleted : C:\ProgramData\hotspot shield
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\hotspot shield
Folder Deleted : C:\Windows\SysWOW64\hotspot shield
File Deleted : C:\Windows\System32\drivers\taphss6.sys
File Deleted : C:\Windows\System32\drivers\hssdrv6.sys
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Deleted : HKLM\SOFTWARE\hotspotshield
Key Deleted : HKCU\Software\anchorfree
Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield
Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield
I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:
"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"
I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.
Thank you for fixing the issue, and for this very useful program.
Licensing.. can my company use this to clean their workstations? is their a licensing fee to do so?
AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks
After running you program the only things I could see listed were the files under the files tab. I selected them and selected the clean button. Your program cleaned them, closed my computer and rebooted. All seemed well until I went into my task manager. To my surprise under the processes tab, 82 Background Processes were listed in addition to 5 Apps. Many seemed to be duplicates (25) (Google Chrome (32 bit). Is this normal? Was it a mistake to delete those files? If so can it be reversed? If not why wasn't there a strong warning stating the consequences?
cocochepeau, thanks a lot for the clarification, and also for this very useful tool!
