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Hello,

@Clarkwong : please share the logfile generated by AdwCleaner when you used it. They are in C:\AdwCleaner.

 

@nutech2014 : please open your own topic, we'll help you there.

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fr33tux, 2016-02-20 15:48:49 (UTC)

As per request, the following is the result of using the latest adwcleaner

# AdwCleaner v5.036 - Logfile created 24/02/2016 at 05:48:58
# Updated 22/02/2016 by Xplode
# Data...

~ ZHPDiag v2016.2.22.62 By Nicolas Coolman (2016/02/22)
~ Run by Owner (Administrator)  (2016/02/22 14:16:22)
~ Web: http://www.nicolascoolman.com
~ Facebook: https://www.facebook.com/nicolascoolman1
~ State version:  Version OK
~ Mode: Scan
~ Report: C:\Users\Owner\Desktop\ZHPDiag.txt
~ Report: C:\Users\Owner\AppData\Roaming\ZHP\ZHPDiag.txt
~ UAC: Activate ~ System startup: Normal (Normal boo...

Hello,

It's strange.. Can you check the option "Use local database" before running the scan ?

Do you encounter any connectivity issues with the website ?

Regards,

Hello,

You'd like to remove MPC Cleaner ?

Do you have other symptoms ?

I'll need more information :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Regards,

Hello,

Nutech2014 :

Can you share a screenshot of this ads on the right screen ?

I also need another logfile, with ZHPDiag to get more information about which elements remain :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)...

# AdwCleaner v5.035 - Logfile created 19/02/2016 at 09:00:12
# Updated 18/02/2016 by Xplode
# Database : 2016-02-18.5 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.035 (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted...

# AdwCleaner v5.035 - Logfile created 19/02/2016 at 09:00:12
# Updated 18/02/2016 by Xplode
# Database : 2016-02-18.5 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.035 (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum


***** [ Services ] *****


***** [ Folders ] *****


[-] Folder Dele...

after so many fails to remove that super annoying virus , i have changed my windows 3 times nothing worked , this super annoying virus prevent me openning 98% of all websites simply if u enter a website like yahoo for example it automaticly switch to this adf.ly and open even more endless websites after that , and in the end i cant open my website i want . SOOOOOOOOOOOOOOOOOOOOO ANNOOOOOOOOOYING 

Okay, I didn't mean for the debug log to be so illegible.

2016-02-16 22:49:13 : [Success] Retrieved 203 elements from 'generic_browsefox' table

2016-02-16 22:49:13 : [Success] Retrieved 70 elements from 'generic_crossrider' table

2016-02-16 22:49:13 : [Success] Retrieved 289 elements from 'generic_multiplug' table

2016-02-16 22:49:13 : [Success] Retrieved 157 elements from 'generic_mywebsea...

I just downloaded adwcleaner 5.034 and upon running a scan I recieve an error show in this image http://i.imgur.com/P5ZzROK.jpg

When running the program under debug mode this was the log it produced:

2016-02-16 22:49:13 : [Notice]        Scan started 2016-02-16 22:49:13 : [Success]        Internet connection is UP 2016-02-16 22:49:13 : [Success]        Loaded C:\Users\Michael\AppData\Local...