Re: vers 7.0

dans AdwCleaner par p060477

still no  news about theese bugs..??

..so funny dl the latest vesr 7.0.1 and run it with a pop up window that alert you are not using the latest..and if you click ok you are direct to a dl page where you re-dl it..

and again and again ..

...in an infernal loop..

is it a new game..??!!

cheers

Re: AdwCleaner stops working!

dans AdwCleaner par fr33tux

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.


OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file ...

Adwcleaner Error new Version

dans AdwCleaner par Strah

Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

Re: My AdwCleaner has a problem

dans AdwCleaner par stopads

Hi,

Same problem and same message : "*** Caught unhandled unknown exception, terminating."

Activating Debug from Tools menu does not solve anything.

I cannot even close the message of error, the close button is grey, so I have to close adwcleaner via Task Manager.

Re: Error ADW 7.0.1.0

dans AdwCleaner par Strah

Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

Re: My AdwCleaner has a problem

dans AdwCleaner par ayeye

Oh! As your advice, I did it, and AdwCleaner worked OK. Thank you very much, Mr.Developer!  (I don't know how to share the file "AdwCleaner_Debug.log" to Forum). Sorry.

 

Re: Error ADW 7.0.1.0

dans AdwCleaner par Dinole

I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.

2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...

Re: Error ADW 7.0.1.0

Hi again,

Alright, I was expecting the debug logfile but at least we know where the error comes from.

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

 Can you develop a bit?

Thanks.

Re: Error ADW 7.0.1.0

Greetings,

Before doing what is described above by JoshRoss, please try the following manipulation:

  1. Activate the debug mode (go to Tools > Options > tick "debug")
  2. Then, do a scan and a clean to trigger the crash
  3. Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer

Thanks!

Re: Many Bugs 7.0.1.0

dans AdwCleaner par p060477

the stable latest 7.0.1 has more bugs then the previous 7.0.0..

what a pity..

:(