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Greetings,

Here is what we gonna try to get it fixed :

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Tell ...

bonjour, j'ai effactué plusieurs nettoyage, en vain, il y un services malveillants trouvés dans le rapports si joint

# AdwCleaner v6.000 - Rapport créé le 21/08/2016 à 08:15:35 # Mis à jour le 12/08/2016 par ToolsLib # Base de données : 2016-08-21.1 [Serveur] # Système d'exploitation : Windows 10 Home  (X64) # Nom d'utilisateur : Stéphane & Sophie - STÉPHANE-SOPHIE # Exécuté depuis : C:\Users...

Hello,

May you try a check with MBAM first ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

I ran into the same problem.  Below is a snippet of the cleaning log.

# AdwCleaner v6.000 - Logfile created 19/08/2016 at 05:21:30
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 8.1 Connected  (X86)
# Username : Al - SARAH
# Running from : C:\Users\Al\Desktop\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum

***** [...

# AdwCleaner v6.000 - Logfile created 19/08/2016 at 11:09:51
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 10 Pro  (X64)
# Username : Themistocles - THEMISTOCLESPC
# Running from : C:\Users\Themistocles\Desktop\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****

[!] Service not deleted: {5C03...

Hello, I've scanned about three times today with ADWCleaner and before I was heading out I started to recive this 

# AdwCleaner v6.000 - Logfile created 19/08/2016 at 03:29:38
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : PC - PC-PC # Running from : C:\Users\PC\Desktop\ADWCleaner.exe
# Mode:...

The same with me!!!!

# AdwCleaner v6.000 - Bericht erstellt am 19/08/2016 um 08:49:43 # Aktualisiert am 12/08/2016 von ToolsLib # Datenbank : 2016-08-19.1 [Server] # Betriebssystem : Windows 7 Home Premium Service Pack 1 (X64) # Benutzername : Michael - MICHAEL-PC # Gestartet von : C:\Users\Michael\Desktop\adwcleaner_6.000.exe # Modus: Suchlauf # Unterstützung : https://toolslib.net/forum



...

This is my first time using AdwCleaner. I am not sure where these services are and how to delete them manually.

# AdwCleaner v6.000 - Logfile created 18/08/2016 at 23:24:40
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 8.1  (X64)
# Username : NPHAM - PHAM
# Running from : C:\Users\NPHAM\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : http...

6ème et dernière partie... (:( C'est très lourd...)

2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA0B094C-E46E-495E-A615-C4467466E18} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA1B59B3-A71F-4CF7-B8E7-514B578E135} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA69CCEB-E2EC-4233-93BB-B1C5A2DE8282} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA79F894-C354-49...

If you need a file name or so

hpswp_bho.dll. I did a websearch and saw a filename associated with that CLSID as well

found it on

https://forums.techguy.org/threads/my-windows-7-64-bit-desktop-is-infected-with-malware.1088456/

line:

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll

Again, it's legi...