Detects but does not clean -- Infolinks in Chrome Browser

dans AdwCleaner par ****

Hi, My Chrome Browser is infected with InfoLinks adware.  Your software dects it but cannot clean it .

Tried 3 times and rebooted after each.

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

ok then here the services name that cause the problem which adware cleaner was unable to remove them in the normal-mode but adware cleaner tool was able to remove them only on the safe-mode without any "not responding Message" or such of it

Key Found:  HKLM\SOFTWARE\Classes\ComPlusMetaDataServices.ServicesMetaDataDispenser

Key Found:  HKLM\SOFTWARE\Classes\ComPlusMetaDataServices.ServicesMet...

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.


fr33tux, 2016-09-18 03:42:28 (UTC)

already on/and with adware cleaner version 6.020 and still the same problem !

and also I have make a test with version 6.020 of adware cleaner and I get the same issue!

and I think that the adware cleaner got freezs During of remove of an adware service (and that...

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

this log with the safe-mode

https://up2sha.re/file?f=aFZ0j2c9Nsue

this log with the normal-mode (I am not sure the log-file dont show which mode was on)

and adware cleaner tool can’t remove some if it !

https://up2sha.re/file?f=sccwi3PvC6Ax

Re: ADWCleaner not responding during cleaning on Windows 10 64bit

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,


fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

Re: adware removal problem with adware cleaner tool

what happeing is that I was get hit with some Adwares and then I have run adware cleaner tool to scan my system for adwares ! and adware cleaner tool have found a bunch of adware and I had to remove them ... adware cleaner tool was able to remove most of the adwares but it was unable to remove some of it ! so it’s a problem with the tool ?

here a new log .https://up2sha.re/file?f=jdKBNZ1vzYaE

Re: adware removal problem with adware cleaner tool

dans AdwCleaner par regist

1. Delete remains traces of McAfee http://mcafee-removal-tool.com

2. Repeat cleaning in AdwCleaner.

3. Install normal antivirus.

4. Describe what's happening with your problem?

 

Re: adware removal problem with adware cleaner tool

Bitdefender 60-Second Virus Scanner

it is just a quick check tool but not an virus scanner and I had uninstalled now

Cezurity Antivirus Scanner
Cezurity Antivirus Scanner v4.2

yeah that is my new anti-virus /1 ! and I had uninstalled now

ESET Online Scanner

it is just an online scanner and I had uninstalled now

Malwarebytes Anti-Malware

isn’t an anti-virus however I had to unstalle...

Re: adware removal problem with adware cleaner tool

dans AdwCleaner par regist

 

I have only one anti-virus program installed on my system and all the others is a Portable Security tools ! they can not be uninstalled it !


gamezertruth, 2016-09-15 16:17:55 (UTC)

 

and note what you see is not a anti-virus software but it is just a Portable anti-malware scanners ....


gamezertruth, 2016-09-15 16:17:55 (UTC)

From the list of your installed programs:

Bitdefender...

Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tre...