Re: My AdwCleaner has a problem

dans AdwCleaner par ayeye

Oh! As your advice, I did it, and AdwCleaner worked OK. Thank you very much, Mr.Developer!  (I don't know how to share the file "AdwCleaner_Debug.log" to Forum). Sorry.

 

Re: Adwcleaner without SSE2

Hi,

Just a quick intel, the version described above won't be up-to-date in term of detections.

Regards.

Re: Crash when scanning

Hi,

Just to let you know that the official 7.0.1.0 version has been released since several hours now. The scan crash issue should be resolved.

Regards.

Re: Error ADW 7.0.1.0

dans AdwCleaner par Dinole

I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.

2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...

Re: Error ADW 7.0.1.0

Hi again,

Alright, I was expecting the debug logfile but at least we know where the error comes from.

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

 Can you develop a bit?

Thanks.

Re: adwcleaner_7.0.0.0

OK, can you please share the scan logfile from AdwCleaner?

Re: Error ADW 7.0.1.0

dans AdwCleaner par Dinole

I guess, i found out, where the error came from.  After the scan has finished, following screen can be seen:

http://abload.de/image.php?img=2017-08-01_123851thsvf.png

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...

Re: adwcleaner_7.0.1.0 windows 7 pro

Thank you for reply,

i used both, 7.0.0.0 & 7.0.1.0 and always the same popup

Best regards

Re: Error ADW 7.0.1.0

Greetings,

Before doing what is described above by JoshRoss, please try the following manipulation:

  1. Activate the debug mode (go to Tools > Options > tick "debug")
  2. Then, do a scan and a clean to trigger the crash
  3. Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer

Thanks!

Re: AdwCleaner stops working!

dans AdwCleaner par JoshRoss

Weird how older version works but never doesn't.... That shouldn't be the case, let's hear if the new version solves the problem.