Rechercher

The regular 5.112 please, since it doesn't seems to be a bug in AdwCleaner..

Thanks !

To be clear, you want me to use the regular V5.112 download or the link you provided earlier above?

Hello,

Thanks for your help !

The second BSOD is caused by the same processus. It's probably my fault, I made a mistake when I added this case to the database.. Can you retry now (with the v5.112) ? (and be sure to get a network connection to get the latest database update)

Best regards,

Hello,

Great ! I reproduced the problem. It's due to Rox Player, which is really tendancious (showings random ads, not updated for a quite long time...).

I added the detections to AdwCleaner, and we'll remove it manually there.

Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt...

OK, I started it, just so you know I got this message, going to run anyway and let you know the results, just wanted to post this in case of BSOD http://screencast.com/t/DZpUxbJv0EGY

OK BSOD again with the new version you provided, I uploaded the minidump https://up2sha.re/file?f=Bt0lHd36k7X6

Hello,

Can you try with this version of AdwCleaner and tell me if you still have the BSOD ? : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Regards,

Hello,

Thanks, the dump file was useful it was at least due to the PRSvc.exe process. Can you retry again ? (be sure the database has been updated..).

If you face another BSOD, can you redo the same thing as here ?

Thank you for your patience,

Here it is https://up2sha.re/file?f=tP2DzX6mY1i9

The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

OK Sorry,

I've never used this utility before, when I did as you asked, the following opened in Edge (which I never personally use) and I have zero idea what to upload, can you please explain further.  Also I may not reply for a few hours as I now have something I need to do http://screencast.com/t/XlvyzyRH8