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Hello :)

First I'm not really sure, but are you French ? If so we will continue in French, it will be easer for us :)

I'm going to help you remove those pop-ups. ADWCleaner have done a great job, removing a lot of threats, but it might be not enough !

Then we will start by analysing your computer with ZHPDiag from Nicolas Coolman :

• Download ZHPDiag from Nicolas on his website
• Then run it w...

Hello purplemtn,

you've got a new answer from llyods@infrasystems named Re: false positives ? Advanced Uninstaller PRO posted on false positives ? Advanced Uninstaller PRO.= No reply/answer is showing up at my post

Hello,

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hi,

Since a 3 month I got a messag from fiber.js on my screen.

How can this be removed, obviously it is malware. If I scan it wiith latest version of Adware I get the message that no infected programs or files have been found.

Who knows the solution?

I can ping 8.8.8.8 which is googles dns right? I'm trying to make a connection with that other ip you're asking me about. I'm away from the pc at the moment, but I'm pretty sure I'm able to ping those addresses. is that relevant to those registry keys adwcleaner is removing? 

I'm able to ping any DNS IP including googles that u asked of me. 

My question is more in relation to understanding what was removed from adwcleaner which makes my Vpn not be able to mask my IP address like it's suppose to. I posted the log showing the keys that were deleted or quarantined by adwcleaner from my registry. I'm assuming its flagging the astrill Vpn app in some fashion because it ...

This is the exact .txt log after keys were removed. Tested it again uninstalled the VPN service app, redownloaded it, and it works. Ran adwcleaner same keys in registry are being found and put in quarantine. Now VPN service is not able to work in openweb.

# AdwCleaner v5.114 - Logfile created 29/04/2016 at 22:20:46
# Updated 27/04/2016 by Xplode
# Database : 2016-04-27.1 [Server]
# Operating ...

Not sure where to direct this but does anybody have any experience with running adwcleaner while having Astrill VPN service? Seems to come up as a false positive and removes some things from registry after a scan having the Astrill app for their VPN service. I cant conclude if its the actual proxy addon for firefox for VPN to tunnel traffic through that is being removed or what as i have no kno...

Hello,

The dump shows that the BSOD is also linked to PRSvc.exe.. Can you share the associated logfile from AdwCleaner ?

Best regards,

~ WinsockAnalyzer v1.0 - Created 25/04/2016 at 19:42:16 ~ Updated 21/03/2016 by Xplode ~ Running from C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\GSC4SC68\winsockanalyzer_1.001.exe

>>>> ControlSet information <<<< Current=1 Default=1 Failed=0 LastKnownGood=1

>>>> DLL Checking <<<< C:\WINDOWS\system32\napinsp.dll ... OK! C:\WINDOWS\system32\nlaapi.dll ... OK! C:\WINDOWS\system3...