Greetings,
I invite you to read the announcement regarding Pre-installed software by following this link: https://forums.malwarebytes.com/topic/249679-adwcleaner-74/
You should also be able to retrieve "lost" files from the Quarantine.
If you want to manually reinstall HP Support Assistant, you don't need to call HP for their assistance, you can follow this link: https://www8.hp.com/us/en/ca...
Still having problems with latest download.Scan continues to pickup pre-installed software from HP which I DO NOT WANT to remove. The 1st time I did that it deleted an important self diagnostic product called HP Support Assistant. It took me forever to reinstall and I'm not sure that it's complete. I cannot afford to call HP for their assistance.
Right now the dashboard shows 143 total dete...
HOW???????
After new version runs it is not retained by system. Old version still in place.
After downloading the new version, the product kept picking up my HP Support Assistant and one other HP Framework item as pre-installed software. So I thought I followed the instructions, but somehow it deleted those HP items and would not let me restore them. I have now been trying to restore the...
Tu avais essayé de le désinstaller proprement (en supprimant ton profil Chrome) puis réinstaller ?
Oui, elle y était, je l'ai supprimée depuis la page "extensions" de google chrome, et j'ai fait un scanne avec adwcleaner, au demarrage de l'ordi, il était encore revenue.
J'ai signalé via la page extensions de google chrome (en cochant que l'extension s'est installé sans mon accord,) tout en le ressuppriment, je reouvre le navigateur, après un redemarre, elle était toujours là.
J'ai fini pa...
Salut,
Ok. Mais je viens de scanner mon pc à nouveau avec adwcleaner qui l'a detecté et supprimé. Voici le rapport
Mais je viens de redemarrer google chrome, et bien amazon y est toujours. :-s
Il n'y a pas de trace d'Amazon Assistant dans ces rapports.
Bonjour,
Voici les liens:
addition
FRST
voilà.
Bonjour,
Attention : tu dois prendre la version compatible avec ton système : 32 ou 64 bits.
32 ou 64 bits - Comment savoir ?
