Rechercher

Hello,

A thead was already posted about this issue: https://toolslib.net/forum/viewthread/9301-adwcleaner-logo-disappear/

But it's not related to the error message you got in the debug log.

Did you also get this issue with the previous versions?

Hello

I had the same problem, you can do it by logging as "safe mode" on your pc, and its work well.

Sorry sorry, I was very busy!

Today i have try it, but sorry, with no good result. My pc freeze everytime when i click on CLEAN. Even with the new version 6.0.40.Very frustrate!

I have everything unselect in Tools > Options, but it doesn't work. Then i have CLEAN with the default settings, but both two options are not working and my pc freeze everytime!

Do you no what the problem is, many pe...

Hello,

Yes, please do a scan first, followed by a clean.

Thanks,

I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.

Log from MBAM:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....

Hello,

Capisco meglio l'italiano che l'inglese. Lei puo venir sul mio forum per darmi delle traduzzione.

https://www.nicolascoolman.com/forum/zhpcleaner.html

Tciao...

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Sca...

Hello,

Both elements are considered as PUP.

Best regards,

Hello,

Can you also share this logfile: C:\AdwCleaner\AdwCleaner_Debug.log?

Thanks,

It didn't crash, so the log you are asking for is not there. Here is the scan log though.

 AdwCleaner v6.030 - Logfile created 02/12/2016 at 11:01:28 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-12-01.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : **omitted** # Running from : F:\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/supp...