Rechercher

Hello,

We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.

Best regards,

Hello,

It's fixed in the coming v6.010 release.

Can give us some details about the remote assistance software that you are using ?

Best regards,

Hello,

We are working on it for the coming v6.010. However, you should still be able to see the results like in this picture:

Best regards,

Hello,

As I told you by email, you can ginore those two remainings at the moment.

Best regards,

In the past versions of AdwCleaner Techware.exe was whitelisted.  But it seems that the new version (v6.0.0.0) does not have it whitelisted.

Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on.  It logs everything into the user's account on Techw...

Problem SOLVED.

Removed crappy sofware (driveragent) from 'Documents and Settings'. (log deleted)

Thankyou for your advise.

Best regards.

Hello,

Can you activate the debug mode, do a scan or a clean (wherever the crash occurs) and share us the debug logfile ?

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Hello,

Don't worry, we were at the end :)

Thanks for the DelFix report, it's ok for me.

If you have any questions, please ask.

Best regards,

Hello,

It seems ok for me, you can press the Clean button.

Best regards,

Hello,

Can you provide us the whole list of running processes ?

In powershell (you can launch it with the Start Menu), enter the following command and copy/paste the content in your next answer :

Get-Process

 Best regards,