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~ ZHPDiag v2016.5.3.93 Par Nicolas Coolman (2016/05/03) ~ Démarré par thomas (Administrator)  (2016/05/03 17:06:16) ~ Site: http://www.nicolascoolman.com ~ Facebook: https://www.facebook.com/nicolascoolman1 ~ Etat de la version:  Version OK ~ Mode: Scanner ~ Rapport: C:\Users\thomas\Desktop\ZHPDiag.txt ~ Rapport: C:\Users\thomas\AppData\Roaming\ZHP\ZHPDiag.txt ~ UAC: Activate ~ Démarrage du sys...

Hello :)

First I'm not really sure, but are you French ? If so we will continue in French, it will be easer for us :)

I'm going to help you remove those pop-ups. ADWCleaner have done a great job, removing a lot of threats, but it might be not enough !

Then we will start by analysing your computer with ZHPDiag from Nicolas Coolman :

• Download ZHPDiag from Nicolas on his website
• Then run it w...

Hello,

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

What do you mean by "I just know running adwcleaner and cleaning the registry items that popped up now renders my Astrill openweb service useless." and "Now VPN service is not able to work in openweb." ?

You do not succeed to reach any website ?

Did you try the following command in cmd.exe (launch it through the "start menu" and enter the following command) :

ping 8.8.8.8

Does it w...

OK,

I finally got to download and run it V5.112 and no BSOD, so thank you for looking into it and fixing it for me.

Here is the report:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 16:50:38
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.5 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_...

Hello,

Something else seems to recreate the key. I'll look with a ZHPDiag report :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Yes, please prefer the official download website or a trusted source to get your software.. It may avoid you some troubles !

Regards,

Hello,

Thanks for the report.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...

"Ads by Provider" malware is not getting removed with Adaware. It removes temprorily but the malware comes back after a while. Kindly provide a fix. Thanks for providing the great software for free!