Re: Internet issues after running adwcleaner Winsock2 being deleted

dans AdwCleaner par Xplode

Hello,

If you still experience any issue with AdwCleaner, please keep the logfile and post them as this is the only way for me to debug and find what is wrong.

In v5.104 I added the list of Winsock2 entries deleted at the bottom of the logfile, so that I can check if there is a legit entry that has been deleted and correct it.

You're right, AdwCleaner does minor things behind what is written...

Re: CRITICAL_PROCESS_DIED

dans AdwCleaner par ****

Xplode, please help me... This is my debug log file...

And as a suggestion, why dont u create a .ini file where users can write processes names and make them whitelist ? it would help us all..

 

2016-03-25 13:27:15 : [Notice]  Clean started 2016-03-25 13:27:16 : [Notice]  Killing all processes 2016-03-25 13:27:16 : [Notice]  Attempting to close [System Process] (PID:0) 2016-03-25 13:27:16 : ...

Internet issues after running adwcleaner Winsock2 being deleted

Hello,

I would like to report a bug or an issue I've been having with the latest version of adwcleaner 5.105.  I work at a university and have been assisting with malware removal and typically part of the process, we run adwcleaner since it usually does a fantastic job at removing adware.  Essentially we ran into the issue where after running adwcleaner the internet would no longer work.  Afte...

Re: adwcleaner 5.105 "database cannot be loaded"

dans AdwCleaner par dandano

The program does work as a local user, no problems with database. However, under previous versions, adwcleaner *did work* as a domain user. Any chance of a fix? Also, any ideas how to get a debug file as a domain user login?

Re: adwcleaner 5.105 "database cannot be loaded"

dans AdwCleaner par dandano

Ran with debug mode, no file created. I think this is due to my computer being part of a Windows domain, and I am a domain, not local, user. I will try using a local account.

Re: adwcleaner 5.105 "database cannot be loaded"

dans AdwCleaner par Xplode

Hello,

Can you run AdwCleaner in debug mode? Click on "Options" then "Activate debug mode".

Run the scan. Even if it shows this error message, you should have a file called "Debug_XXXXX.log" under C:\

Please post its content in your next reply ( inside "code" tags )

Regards

Re: why couln't remove 'albireo"

Hello,

Please download and run the latest AdwCleaner's version ( v5.104 ). It should disinfect infected DNSApi.dll files. There was a bug in v5.103 which caused AdwCleaner to detect but not disinfect these files.

Regards.

Re: CRITICAL_PROCESS_DIED

dans AdwCleaner par Xplode

Hello,

@avonshire,

I added "RAVBg64" to processes whitelist. Please tell me if it's ok now.

@Kotoura55,

Please run again this version, not v5.102 which is online : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

And post the content of the debug logfile.

Regards,

Re: CRITICAL_PROCESS_DIED

Hi Xplode, 

Downloaded ver. 5.102, ran it in debug mode but still getting BSOD. Also, debug txt file no longer created. 

 

Re: CRITICAL_PROCESS_DIED

dans AdwCleaner par ****

OK so I am having the same problem. I am getting pop up ads by dns unlocker and when I researched how to get rid of it I found adwcleaner. However after running it(5.103 version that you shared in an earlier post) I get the following...2016-03-19 19:24:00 : [Notice]  Clean started 2016-03-19 19:24:03 : [Notice]  Killing all processes 2016-03-19 19:24:03 : [Notice]  Attempting to close [System P...