comment

on AdwCleaner's page

from QuanNHd, (05 september 2015)

Thank group development.
You have one tool user support is great. However, recently I saw many Adware has improved faster, harder to remove and seek more, we create multiple folders and files in the% Appdata% and programdata that Adwcleaner not removed thoroughly, besides lots other offer inserted directly to the browser, it's difficult to find the file, you have any plans for this problem yet?
Hopefully we will soon be put into the software to uninstall completely. Good luck.

comment

on AdwCleaner's page

from kyoden, (07 june 2015)

Getting false detection, running Windows 10 tech preview build 10130
file doesn't seem to be signed by MS though.

# AdwCleaner v4.206 - Logfile created 07/06/2015 at 13:09:47
# Updated 01/06/2015 by Xplode
# Database : 2015-06-05.1 [Server]
# Operating system : Windows 10 Pro Insider Preview (x64)
# Username : kyoden - KYODEN-PC
# Running from : D:\Downloads\adwcleaner_4.206.exe
# Option : Scan

***** [ Services ] *****

Service Found : SensorDataService

***** [ Files / Folders ] *****

File Found : C:\WINDOWS\System32\SensorDataService.exe

http://virusscan.jotti.org/en/scanresult/4728fb836ba1522de2bd6fba0cc8bd877535f49b
https://www.virustotal.com/en/file/5048330a51ba3fb785407403159a5eac6fbf002d5c8a540c8765b73008f7bf63/analysis/1433700745/

comment

on DelFix's page

from tromperie, (04 may 2015)

Good but, it also zaps "mkvtoolnix" desktop icons (i.e. mkvmerge*, mkvextract*) and mkvtoolnix-N.N.N-setup from download folder (not big issue as setup version regularly updated anyway) [XP Prof SP3]

comment

on AdwCleaner's page

from Sophia, (08 april 2015)

Bonsoir,
Cette version 4.201 est en anglais.
J'ai viré le moteur de recherche Ixquick et Yahoo
Pour le reste, mêmes résultats et je ne sais pas si je peux supprimer
J'aimerais avoir votre avis et savoir éventuellement d'où pourrait venir ces services.

# AdwCleaner v4.201 - Logfile created 08/04/2015 at 19:09:25
# Updated 08/04/2015 by Xplode
# Database : 2015-04-08.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : sophia -
# Running from : C:\Documents and Settings\sophia\Bureau\adwcleaner_4.201.exe
# Option : Scan
***** [ Services ] *****
Service Found : 36596706
Service Found : 68597101
Service Found : 68597102
***** [ Files / Folders ] *****
File Found : C:\WINDOWS\system32\drivers\36596706.sys
File Found : C:\WINDOWS\system32\drivers\68597101.sys
File Found : C:\WINDOWS\system32\drivers\68597102.sys
***** [ Scheduled tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Web browsers ] *****
-\\ Internet Explorer v8.0.6001.18702
-\\ Mozilla Firefox v37.0.1 (x86 fr)
-\\ Comodo Dragon v

comment

on AdwCleaner's page

from whisper_man, (20 march 2015)

Bonjour,

Le répertoire protected créé par une de mes applications est systématiquement mis en quarantaine. Est-ce normal ?
Ci-après un extrait du log:
# AdwCleaner v4.112 - Logfile created 18/03/2015 at 18:01:18
# Updated 09/03/2015 by Xplode
# Database : 2015-03-15.1 [Server]
# Operating system : Windows 7 Enterprise Service Pack 1 (x64)
# Username : XXXXXXX - XXXXXXXXXXXX
# Running from : C:\My Program Files\adwcleaner_4-112_fr_430277.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\XXXXXXX\Documents\protected

***** [ Scheduled tasks ] *****


Par avance merci de votre aide.

comment

on AdwCleaner's page

from ****, (09 february 2015)

OK! Issue solved! I had knowingly installed the iSafe Key-logger on that computer. This is supposedly invisible to cleaners and registry. AdwCleaner removed the invisible iSafe folder but not its registry entries. That caused instability in the system, probably related to the specificity of the key-loggers. Restoring the iSafe folder from within the AdwCleaner Quarantine Manager solved the issue. No need to do anything in the registry. I hope this helps!

comment

on AdwCleaner's page

from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

comment

on AdwCleaner's page

from ****, (28 january 2015)

This latest version has many false positives. In favorites, i have a folder name 'online' it is detecting that folder. In registry, it is detecting IDM helper addon for IE (I have Internet download manager installed). In firefox, it is detecting an addon xpi file 'SuperDrag', i have been using this addon for months it is not a adware. Please fix this problems if possible.

Thanks a lot for this superb program.

comment

on AdwCleaner's page

from tonypl6, (11 january 2015)

There are two wrong definitions in the database, please correct that.

***** [ Files / Folders ] *****
Folder Found : C:\Users\%User%\AppData\Roaming\Mozilla\Firefox\Profiles\0ct1cmlj.default\Extensions\{4cc4a13b-94a6-7568-370d-5f9de54a9c7f}
Folder Found : C:\Users\%User%\AppData\Roaming\Mozilla\Firefox\Profiles\0ct1cmlj.default\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Those are two firefox plugins:
Download Helper: https://addons.mozilla.org/bg/firefox/addon/video-downloadhelper/
Empty Cache Button: https://addons.mozilla.org/bg/firefox/addon/empty-cache-button/

Of course check that.
I'm running Windows 8.1 Enterprise (x86), Firefox 34.0;
I've donated you three times.
Do that and there will be a fourth.
Thank you!

comment

on AdwCleaner's page

from TJ888, (13 december 2014)

Adwcleaner is now picking up registry key entries (not folders or files) of Internet Download Manager. A legitimate downloading software that did not use to be picked up in previous versions of Adwcleaner. Please white-list Internet Download Manager.