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on AdwCleaner's page

from ****, (23 january 2015)

Couldn't remember password..so I made a new account.

@cocochepeau I emailed VIPRE about 2 days ago, and yes they confirmed: IT IS A FALSE POSITIVE. They said to make sure your software has the newest VIPRE definitions to the latest version (36814 or higher) and scan the file again...it found no threats to Adwcleaner.

So, it is safe to use!

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on AdwCleaner's page

from Zakorn, (10 january 2015)

Can the Author write me at this email : zakornsnake@gmail.com

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on AdwCleaner's page

from desplobins, (04 january 2015)

Bonjour Jeangabill et MEEEEERCI pour l'aide
Voici mon adresse e-mail: gerard.desplobins@orange.fr
Et 2 questions: comment sauvegarder puisque la version installée disparait automatiquement quand on active la propsition de nouvelle version et surtout que l'executable conservé sur ma machine de la version 1.404 ne repond plus lui aussi depuis l'avènement de la 1.405 alors que jusqu'à la 1.404 les remplacements automatiques de version telechargés à partir de ce site fonctionnaient bien???. La seconde question: d'autres utilisateurs connaissent-ils le même problème et comment est-il soluble pour exploiter les nouvelles versions???
bien à toi

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on AdwCleaner's page

from jeangabill, (04 january 2015)

ReBonjour ReBonneAnnée
desplobins, pour vous dépanner je peux vous transmettre une version antérieure (v4.104 par exemple). une adresse EMail m'est nécessaire et surtout n'oubliez pas de sauvegarder les anciennes versions dans un dossier différent.

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on AdwCleaner's page

from viruseg, (24 august 2014)

False alarm:

C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\fhkmpddbiciimgibbkmimhfognpknmeo
It is absolutely legal extension of the store
https://chrome.google.com/webstore/detail/save-as-mhtml/fhkmpddbiciimgibbkmimhfognpknmeo


C:\Users\User\AppData\Local\Mail.Ru
In this folder, I have installed "Cloud Mail.ru", it need not be removed, it is completely legal and no it does not apply to advertising
https://cloud.mail.ru/

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mail.Ru
And in that folder I have is a shortcut to the legal application "Cloud Mail.ru"
https://cloud.mail.ru/

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on AdwCleaner's page

from libeccio42, (08 august 2014)

Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########

After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.

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on AdwCleaner's page

from Xplode, (28 july 2014)

@Edelweiss,

Bonjour, pouvez-vous envoyer votre rapport par mail à xplode@general-changelog-team.fr afin que je puisse corriger le/les faux-positifs ?

Merci.

@LAUF,

C'est un faux-positif, vous pouvez bien entendu utiliser AdwCleaner.

@GG84,

Pour l'instant ce n'est pas prévu mais peut-être dans une future version.

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on AdwCleaner's page

from François_, (16 july 2014)

depuis la version 3.213, 3.214,3.215 toujours le même problème
une dizaine de Pop-up : We intercepted a com Error
puis un message d'erreur line 4416 : Error in expression et Adwcleaner s'arrête.
Il a pourtant détecté plein d'erreurs, mails avec log envoyés à contact@toolslib.net mais sans solution depuis un mois malgré la publication de 2 versions
Adwcleaner mis en défaut par certains virus ?

comment

on AdwCleaner's page

from bosodeniro, (15 july 2014)

Greetings AdWareCleaner Users & Developers: I have QUESTIONS please - How come my adwcleaner as an installed application under Vista isn't listed under my "All Programs"? ... How Come adwcleaner deletes installed apps I paid for like my Paretologic Registry Cleaner and its PCHA? Are Registry Cleaners as a group considered potential adware or malware? ... Are they even worth having? Why is there even a tab for Registry Cleaner on AdWareCleaner? ... How come there isn't a preview screen that I can edit before AdwCleaner deletes or quarantines its targeted folders or files? ... The old version of AdWareCleaner I had was installed on my desktop, how come the new one isn't? ... Is there any relationship between AdwareCleaner and MalWareBytes? How can I get back deleted or quarantined applications, files, and folders? Is there a help file I can read to spare us all from my tedious annoying questions? Instead of donating i would prefer a paid application I could buy. Thank you. (and can you post answers to PeterR5@Hotmail.com with subject line "AdWareCleaner Queries")

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on AdwCleaner's page

from libeccio42, (19 may 2014)

Help please - I run regularly AdwCleaner (most up to date) and I always find items flagged in Chrome - I click on the clean button and after rebooting I found the following:
# AdwCleaner v3.210 - Report created 19/05/2014 at 13:19:25
# Updated 19/05/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites0103&cd=2XzuyEtN2Y1L1QzuzytDtB0BtAyEtAtC0D0A0ByCyDtB0DzytN0D0Tzu0CyByByDtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R&cr=938586735&ir=
Deleted [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3306061&SearchSource=48&CUI=UN25144629123183723&UM=2
Deleted [Startup_urls] : hxxp://start.mysearchdial.com/?f=1&a=dsites0103&cd=2XzuyEtN2Y1L1QzuzytDtB0BtAyEtAtC0D0A0ByCyDtB0DzytN0D0Tzu0CyByByDtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R&cr=938586735&ir=
*************************
AdwCleaner[R47].txt - [1467 octets] - [19/05/2014 13:18:36]
AdwCleaner[S21].txt - [1397 octets] - [19/05/2014 13:19:25]

I assume the Chrome items are delete. I run AdwCleaner again, and they seem to be gone. If I run again AwdCleaner a few hours later, the items are back. Where are they coming from? How can I clean them permanently? I do not have ask.com nor aol.com. Please, help.
Contact at pady5star@gmail.com - thanks
########## EOF - C:\AdwCleaner\AdwCleaner[S21].txt - [1458 octets] ##########