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Can you restart AdwCleaner, click on Tools > Log Manager.

Then, go to the "Debug" tab and copy the whole content of the text-area, and paste it here.

Thanks!

Ironically enough, I when I chose "debug" and ran, then cleaned, it didn't freeze. Thank you.

The only thing that came up after the restart was a notepad file.

Hello,

This element was only used as a malicious search engine in your browser, not as a keylogger.

Best regards,

I have never had any kind of problem using this streaming software. It is really widespread and know to be a safe and good one.

Anyway for me it would be so much helpful to whitelist all the elements, also only for me

Bonjour,

Oui, mais je vous confirme que vous pouvez l'effectuer ;-)

Parfait,

Essayez de désactiver la protection residente de Panda Cloud puis :

• Vous pouvez relancer AdwCleaner et cette fois-ci lancez le nettoyage. Partagez-moi le rapport généré dans votre prochaine réponse.
• Ensuite, pouvez-vous lancez une nouvelle analyse avec Malwarebytes ? Partagez-moi aussi le rapport généré dans votre prochaine réponse.

Merci.

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cocochepeau, 2017-03-03 07:53:51 (UTC)

I used adwcleaner and spybot in Windows Safe Mode to remove adchoices, but it didn’t work, can anyone help me to eliminate this adware? Thanks for your help.

Hello,

Thanks and sorry for the delay, be sure it will be fixed by the end of this week.

Thanks!

Bonjour,

Les résultats de Malwarebytes montrent que vous n'avez pas coché les résultats de l'analyse pour leur mise en quarantaine. Pouvez vous réessayer?

Merci 

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!