Search

Greetings,

Please do as follow:

1. Relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan.

Wait until it crashes. Then, just close AdwCleaner through the Task manager. A debug logfile should be available here: C:\AdwCleaner\AdwCleaner_Debug.log.

Please share it using Up2Sha.re. Just copy/paste the generated link in your next answer.

Thanks!

Greetings,

Please do as follow:

• Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
• Launch AdwCleaner, then click on Scan button;
• A logfile will be generated, please paste its content in your next answer. The logfile should be available here : C:\AdwCleaner\AdwCleaner[Sxxx].txt.

Feel free to ask if you need more details.

Regards.

http://pastebin.com/0tQWTiUA

It just attempts to remove it forever. Left it on for hours. Nothing happened.

did not see how to attach a file so i did a paste of the adwcleaner txt file.

Hello,

Can you copy/paste AdwCleaner logfile from C:\AdwCleaner\AdwCleaner[Sxx].txt ?

Thanks,

http://pastebin.com/nc0FUm8P

Tried deleting it in safe mode but it said it was open in another program.

ADWCleaner: http://pastebin.com/usz0jkWJ

Malwarebytes: http://pastebin.com/7kUDwQtZ

It seems like it is replicating itself since the only items detected yesterday were UCguard and UCguard.sys

Hello again,

Updating the feedback.

This time I did some experimenting, and got a result: I didn't first have the debug on when cleaning the "uncleanable" folders, but now I created the same folders exactly in the same paths they were (empty ofc) and started scanning. After it scanned, it found those same folders as a threat. I clicked clean, and a few moments later, it "Stopped responding". ...

Hello,

My AdwCleaner log, found many issues, but the folders are listed, which I had to remove manually, because it always crashed once it started cleaning them.

http://pastebin.com/Lc2t5PVi

Regards.

Greetings,

Please do as follow:

• Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
• Launch AdwCleaner, then click on Scan button;
• A logfile will be generated, please paste its content in your next answer.

Regards.