Unable to get rid of a file through AdwCleaner

Hello, 

I recently installed MalwareBytes and Malwarebytes AdwCleaner and ran the scans because I have been getting a lot of pop-ups after letting my friend use my computer.  I ran the Adwcleaner three times, but this file is still remaining even after I cleaned it (three times).  The file is under WINDOWS\SysNative\drivers\kisknl_del.sys.  I am unsure if this file is actually harmful, should ...

Re: Error: variable used without being declared

Greetings,

We'll try to fix this issue. I'll need you to do something for me :

Can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Thanks.

Re: I'm under the impression my PC has caught a virus of some sort... But...

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Sca...

Re: Adwcleaner cannot clear out one lone task

Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Re: I'm under the impression my PC has caught a virus of some sort... But...

Hello

Can you share AdwCleaner logfiles ?

You can get them from C:\AdwCleaner\AdwCleanerC[xx].txt and C:\AdwCleaner\AdwCleanerS[xx].txt

Please host them on https://up2sha.re/ and copy/paste the generated links here.

Re: adwcleaner, same 6 threats, all from chrome

Hello,

You can get them from C:\AdwCleaner\AdwCleanerC[xx].txt and C:\AdwCleaner\AdwCleanerS[xx].txt

Please host them on https://up2sha.re/ and copy/paste the generated links here.

Best regards,

Re: ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Re: Can't delete UC Guard

Hello,

Thanks!

So, we'll remove the tools we've used:

  • Download DelFix from Xplode on your desktop;
  • Launch it with administrator rights;
  • Select all the option except the one proposing to save the registry;
  • Then click on the "Execute" button;
  • When everything is finish, the software will close itself;
  • Then a report appear on the notepad, please copy paste it's content in your answer.

Final...

Re: Can't delete UC Guard

Hello,

Can you share AdwCleaner logfile? (Usually from C;\AdwCleaner\AdwCleaner[Sxx].txt)

Then, use MBAM:

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click o...

Re: AdwCleaner won't DELETE files. PLEASE HELP!!

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan...