Re: adware cleaner, can it really stop anything except healthy software?

Hello,

Can you share AdwCleaner logfile?

Then,

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is...

Re: Adwcleaner logo disappear

Hello,

Ok, so we may have something to try:

First, we'll remove AdwCleaner:

  • Download DelFix from Xplode on your desktop;
  • Launch it with administrator rights;
  • Select all the option except the one proposing to save the registry;
  • Then click on the "Execute" button;
  • When everything is finish, the software will close itself;
  • Then a report appear on the notepad, please copy paste it's content...

Re: Some registry entries cannot be removed by AdwCleaner

Hello,

  1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
  2. Launch Malwarebytes from your desktop
  3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  4. Tab Scan choose Threats scan, click on Start scan.
  5. If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do ...

Re: AdwCleamer wants to delete my whole Firefox profile folder

You mean this?

http://pastebin.com/i8fdnHka

Thse issuses are in the log every time I do a scan. Either AdwCleaner does not remove them, or I still have some residual malware which puts it back.

Re: AdwCleaner maybe not working properly

Hello,

Please use the following process while we'll release the next AdwCleaner version:

  1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
  2. Launch Malwarebytes from your desktop
  3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  4. Tab Scan choose Threats scan, click on Start scan.
  5. If something is de...

Re: Adwcleaner freezes while cleaning.

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Re: Cannot remove Bing from Firefox, even with ADWCleaner (this reposted from Toolslib)

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

Cannot remove Bing from Firefox, even with ADWCleaner (this reposted from Toolslib)

As the subject says...

I've successfully removed Bing from Chrome and replaced it with Google.

I've removed Bing from Edge and replaced it with DuckDuckGo..

I think I've removed it from Windows 10. I've disabled Cortana (I think).

But after numerous attempts I've failed to rid Foxfire (normaly my preferred browser) of the pestilential Bing. It should be searching with Google. No other Searc...

Re: Folder deleted by mistake

Greetings,

First of all, sorry for the inconvenience.

We'll try to recover your folder. Firstly, can you please share me the related clean logfile?

To do this:

  • Launch AdwCleaner and go to Logfile > Cleaning tab and double-click on the most recent one;
  • Then, please paste it in your next answer.

Regards.

Re: Lucky123

Hello,

Can you

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Scan choose Threats scan, click on Start scan.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • After the rebo...