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Bonjour,

Pouvez-vous utiliser Malwarebytes:

1. Téléchargez le à partir d'ici: https://toolslib.net/downloads/viewdownload/309-malwarebytes/
2. Suivez les étapes d'installation (il n'y a pas de mauvaises surprises)
3. Cliquez sur l'icone sur votre bureau, et cliquez sur "Rechercher des mises à jour".
4. Cliquez alors sur "Analyser Maintenant"
5. À la fin, cliquez sur "Exporter le compte-rendu", "Fichier ...

Hello,

Please wait for at least a day before asking for help again if you don't have any answer.

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan...

Greetings,

Here is what we're going to try:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab...

Sorry, can`t use MBAM on my computer. It will not install at first and when it finaly do I can`t run it. I have been in contact with MBAM crew about this before but no solution worked. (And I tried all of the solutions and it took time but no one worked)

But here is the log from adw cleaner:

# AdwCleaner v6.030 - Logfile created 06/11/2016 at 18:42:21 # Updated on 19/10/2016 by Malwarebytes ...

Hello,

Can you share AdwCleaner logfile?

Then,

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan tab, then click on Scan Now >> . If an update is...

Hello,

We'll need to do a small search on your system:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Enter AdwCleaner.jpg in the text-field
• Click on the "Search Files" button
• The logfile is saved as Search.txt
• Please host it on Up2Share and share the generated link.

Thanks,

Hello,

1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
2. Launch Malwarebytes from your desktop
3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
4. Tab Scan choose Threats scan, click on Start scan.
5. If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do ...

Hi there, I've experienced a common issue faced by some other users as well. Whenever I selected "Clean" after the Scanning process, the program turned into Not Responding and freezes up my computer. Here's the log for Scanning.  http://textuploader.com/d5ma1

Merci. Pouvez faire ce qui suit ?

• Téléchargez Malwarebytes Anti-Malware.
• Installez-le en laissant les options par défaut (décochez juste à l'installation "Activer l'essai gratuit de MBAM Premium"), une icône sera créée sur le bureau et Malwarebytes démarrera.
• Onglet "Analyse" choisissez "Analyse des Menaces", puis cliquez sur "Lancer l'analyse".
• Si un élément est détecté, choisissez de tout...

Bonjour,

Merci. Pouvez faire ce qui suit ?

• Téléchargez Malwarebytes Anti-Malware.
• Installez-le en laissant les options par défaut (décochez juste à l'installation "Activer l'essai gratuit de MBAM Premium"), une icône sera créée sur le bureau et Malwarebytes démarrera.
• Onglet "Analyse" choisissez "Analyse des Menaces", puis cliquez sur "Lancer l'analyse".
• Si un élément est détecté, choisiss...