I recently did scans that removed the listed registry files. Will this cause problems, or are they safe to remove?
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-09242017083000032\Software\Host App Service
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260...
This is the only log available that says clean. This was done when he removed ALL check marks from all items found. Otherwise, when he removed check marks only from the registiry section the program did not go through with clean it just shut down. .
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-1...
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-10-02 03:31:16 (UTC)
Can you please share the cleaning logfile?
Thanks.
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Hello:
I just installed AdwCleaner 7.0.3.1 on a Windows 10 Version 1703 for x64-based System.
The post-clean Logfile has the following message:
***** [ Tasks ] *****
Deleted: Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
After a reboot and rescan the Bitdefender Agent WatchDog is tagged again as a threat but I believe this is a valid Bitdefender scheduled task.
Please inv...
Bonjour,
Pouvez-vous partager le rapport d'analyse de AdwCleaner ?
Merci.
cocochepeau, 2017-09-22 16:56:49 (UTC)
Bonsoir,
Je vous partage le rapport ........... ;) Toujours le même problème au nettoyage.
# AdwCleaner 7.0.2.1 - Logfile created on Fri Sep 22 18:52:08 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-20-2017.1 # Running on Windows 10 Enterprise Insider Previ...
Greetings,
First of all, sorry for the late answer.
Can you share the scan logfile as well? Thanks.
Regards.
cocochepeau, 2017-09-19 06:55:31 (UTC)
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [...
Greetings,
First of all, sorry for the late answer.
Can you share the scan logfile as well? Thanks.
Regards.
Hello,
As asked by fr33tux, we need the scan and clean logfiles in order to restore your files.
Regards.