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Hello,

Thanks. The tab is shown in Internet Explorer only ?

Bonjours suite au scan de Adwcleaner V6.020 et nettoyage des fichiers infectés . Au redemarage de mon portable plus de connexion possible ,que cela sois en WIFI ou en Ethernet ( pas d'accès internet) triangle jaune sur l'icone reseau.

Pouriez vous m'aider 

Merci infiniment

Hello,

In the folder C:\AdwCleaner, you should have several .txt files.

Can you host on https://up2sha.re/ the file named AdwCleaner[Sxx].txt, where xx is the greatest number you have ? Then, copy/paste in your message the generated link from up2sha.re.

Hello,

Can you provide the generated logfile ? Usually from C:\AdwCleaner\

Best regards,

I would highly recommend REMOVING javaw.exe from the ADWcleaner whitelist.

Malwarebytes / JRT successfully whitelisted SimpleHelp WITHOUT whitelisting javaw.exe

Please let me know when javaw.exe is removed from the whitelist and I will re-test simplehelp.

Thank you

what else should i do to permanently remove the threats?

Hello,

Can you share a screenshot of the message with the phone number ?

Thanks for this review. Keep up the good work.

Thanks a lot ! :)

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fr33tux, 2016-09-24 22:27:43 (UTC)

no problem I can help here ! and there is more fake adware websites out there ....

I repeatedly get malware that locks up my browser demanding a call to a phone number. Adwcleaner was the only program I found that fixed it - until today, the problem is there but adwcleaner says no threats. Windows 10 IE and edge.