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Ok, thanks. Can you re-download again the same version? Just run it and tell me if you still have the issue.

Ok I know where is the problem :-)

Can you download the previous version again? I updated it. Delete the file "generic.log" before running it. Then do a scan, and post the content of the new generic.log file which will be created ( pastebin link )

Thanks.

Can you run this specific AdwCleaner version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Just run a scan. Then you will have a file called "generic.log" inside C:\AdwCleaner. Please post it's content on http://pastebin.com/ and give me the link. It will be easier to read than the previous one :-)

Regards

I am not an expert, but I see no problems here :

2016-02-28 20:29:52 : [Notice]        Scan started 2016-02-28 20:29:52 : [Success]        Internet connection is UP 2016-02-28 20:29:53 : [Success]        Loaded C:\Users\Zoran\AppData\Local\Temp\sqlite.dll 2016-02-28 20:29:53 : [Success]        Opened C:\Users\Zoran\AppData\Local\Temp\adwcleaner.db 2016-02-28 20:29:53 : [Success]        Databas...

Hello,

Can you run it in debug mode ( Click on "Options" -> "Activate debug mode" ) then run a scan. Even if it crashes, please post the content of the file called "AdwCleaner_dbg_xxx.txt" located under C:\AdwCleaner.

Regards,

The latest version becomes unresponsive during scan.

Previous version (5.036) is working fine.

Windows 7 SP1 x86

Many people use AdwCleaner on their own too, but ok, this is your decision.

Please also remove the space before colons in the logfiles if possible.  

If they think "Uninstall" button uninstalls the detected adware, it's that :

1) The helper didn't give clear instructions

2) They didn't read the documentation

Translation will be updated in v5.037.

Regards,

The program ran perfectly! So pleased! Thanks for the rapid fix.

Hello,

Looks like this is the same bug as on this topic ( in french ) : https://toolslib.net/forum/viewthread/2315-bug-avec-les-versions-5034-5035-5036-ne-finit-pas-le-scanne/

Can you try running this version of AdwCleaner : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

If you don't have any issue with this version, your problem will be solved with v5.037 which wil...