I have several times tried to clean the following, but has never been successful and my start menu froze, microfost edge open with blue screen and not able to click on my date and time, I have also lost my PDF and LibreOffice, 

Adware is not able to clean these files 

HKU\.DEFAULT\Software\jhdbca
Key Found:  HKU\S-1-5-18\Software\jhdbca
Key Found:  HKLM\SOFTWARE\jhdbca
Key Found:  [x64] HKLM\SOFTWARE\jhdbca

 

Pls help.....

Thank you

Re: adwcleaner not able to remove jhdbca

Greetings,

Can you please share the full cleaning logfile? Thanks.

Regards.

Re: adwcleaner not able to remove jhdbca

 Thank you and please find the logfile as requested.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 17:30:02
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin 
# Running from : C:\Users\Robin\Downloads\downloads\adwcleaner_6.030.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support



***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

No malicious task found.

***** [ Registry ] *****

Key Found:  HKU\.DEFAULT\Software\jhdbca Key Found:  HKU\S-1-5-18\Software\jhdbca Key Found:  HKLM\SOFTWARE\jhdbca Key Found:  [x64] HKLM\SOFTWARE\jhdbca

***** [ Web browsers ] *****

No malicious Firefox based browser items found. No malicious Chromium based browser items found.

*************************

C:\AdwCleaner\AdwCleaner[C10].txt - [3240 Bytes] - [13/10/2016 19:05:39] C:\AdwCleaner\AdwCleaner[C11].txt - [3664 Bytes] - [21/10/2016 16:40:30] C:\AdwCleaner\AdwCleaner[C12].txt - [2933 Bytes] - [21/10/2016 18:53:29] C:\AdwCleaner\AdwCleaner[C13].txt - [3520 Bytes] - [21/10/2016 19:32:30] C:\AdwCleaner\AdwCleaner[C14].txt - [3374 Bytes] - [21/10/2016 19:38:14] C:\AdwCleaner\AdwCleaner[C15].txt - [3453 Bytes] - [21/10/2016 19:42:18] C:\AdwCleaner\AdwCleaner[C16].txt - [3906 Bytes] - [21/10/2016 22:40:34] C:\AdwCleaner\AdwCleaner[C17].txt - [3936 Bytes] - [21/10/2016 23:25:59] C:\AdwCleaner\AdwCleaner[C1].txt - [10270 Bytes] - [24/02/2016 10:26:57] C:\AdwCleaner\AdwCleaner[C2].txt - [3472 Bytes] - [24/02/2016 10:36:55] C:\AdwCleaner\AdwCleaner[C3].txt - [3913 Bytes] - [24/02/2016 10:46:18] C:\AdwCleaner\AdwCleaner[C4].txt - [4496 Bytes] - [24/02/2016 12:23:01] C:\AdwCleaner\AdwCleaner[C5].txt - [4578 Bytes] - [28/02/2016 11:45:41] C:\AdwCleaner\AdwCleaner[C6].txt - [4357 Bytes] - [04/03/2016 08:12:18] C:\AdwCleaner\AdwCleaner[C7].txt - [6770 Bytes] - [19/07/2016 17:01:00] C:\AdwCleaner\AdwCleaner[C8].txt - [3032 Bytes] - [08/08/2016 10:49:58] C:\AdwCleaner\AdwCleaner[C9].txt - [2704 Bytes] - [18/08/2016 08:11:02] C:\AdwCleaner\AdwCleaner[S10].txt - [2636 Bytes] - [29/07/2016 08:58:22] C:\AdwCleaner\AdwCleaner[S11].txt - [2835 Bytes] - [08/08/2016 10:47:42] C:\AdwCleaner\AdwCleaner[S12].txt - [2819 Bytes] - [18/08/2016 08:10:16] C:\AdwCleaner\AdwCleaner[S13].txt - [2672 Bytes] - [18/08/2016 08:12:19] C:\AdwCleaner\AdwCleaner[S14].txt - [3219 Bytes] - [13/10/2016 19:03:07] C:\AdwCleaner\AdwCleaner[S15].txt - [3611 Bytes] - [21/10/2016 16:39:56] C:\AdwCleaner\AdwCleaner[S16].txt - [3057 Bytes] - [21/10/2016 17:11:33] C:\AdwCleaner\AdwCleaner[S17].txt - [3484 Bytes] - [21/10/2016 19:31:53] C:\AdwCleaner\AdwCleaner[S18].txt - [3472 Bytes] - [21/10/2016 19:35:54] C:\AdwCleaner\AdwCleaner[S19].txt - [3536 Bytes] - [21/10/2016 19:40:50] C:\AdwCleaner\AdwCleaner[S1].txt - [9632 Bytes] - [24/02/2016 10:21:36] C:\AdwCleaner\AdwCleaner[S20].txt - [3576 Bytes] - [21/10/2016 19:42:07] C:\AdwCleaner\AdwCleaner[S21].txt - [3842 Bytes] - [21/10/2016 19:44:58] C:\AdwCleaner\AdwCleaner[S22].txt - [3999 Bytes] - [21/10/2016 22:40:11] C:\AdwCleaner\AdwCleaner[S23].txt - [4064 Bytes] - [21/10/2016 22:45:52] C:\AdwCleaner\AdwCleaner[S24].txt - [4054 Bytes] - [21/10/2016 23:25:38] C:\AdwCleaner\AdwCleaner[S25].txt - [4285 Bytes] - [22/10/2016 05:55:00] C:\AdwCleaner\AdwCleaner[S26].txt - [4360 Bytes] - [22/10/2016 13:15:28] C:\AdwCleaner\AdwCleaner[S27].txt - [3702 Bytes] - [22/10/2016 17:30:02] C:\AdwCleaner\AdwCleaner[S2].txt - [9420 Bytes] - [24/02/2016 10:25:19] C:\AdwCleaner\AdwCleaner[S3].txt - [3602 Bytes] - [24/02/2016 10:35:31] C:\AdwCleaner\AdwCleaner[S4].txt - [3945 Bytes] - [24/02/2016 10:44:45] C:\AdwCleaner\AdwCleaner[S5].txt - [3209 Bytes] - [24/02/2016 10:49:05] C:\AdwCleaner\AdwCleaner[S6].txt - [4081 Bytes] - [24/02/2016 12:21:35] C:\AdwCleaner\AdwCleaner[S7].txt - [3703 Bytes] - [24/02/2016 13:44:54] C:\AdwCleaner\AdwCleaner[S8].txt - [3501 Bytes] - [28/02/2016 11:43:36] C:\AdwCleaner\AdwCleaner[S9].txt - [8560 Bytes] - [04/03/2016 08:03:09]

########## EOF - C:\AdwCleaner\AdwCleaner[S27].txt - [4360 Bytes] ##########

 

Re: adwcleaner not able to remove jhdbca

Thank you but this is not what I was expecting.

Can you please share the cleaning logfile? Please, do as follow:

  • Launch AdwCleaner;
  • Click on "Logfile" button;
  • Navigate to "Clean" tab and then double-click on the most recent entry from the list;
  • Finally, copy/past its content in your next answer.

Thanks again!

Regards.

Re: adwcleaner not able to remove jhdbca

 Sorry Administrator, please find attached again.

Though it says deleted, but it always there when I scan it again and again.

Thank you.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 18:13:41
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin
# Running from : C:\Users\Robin\Downloads\downloads\adwcleaner_6.030.exe
# Mode: Clean
# Support : hxxps://www.malwarebytes.com/support

***** [ Services ] *****



***** [ Folders ] *****



***** [ Files ] *****



***** [ DLL ] *****



***** [ WMI ] *****



***** [ Shortcuts ] *****



***** [ Scheduled Tasks ] *****



***** [ Registry ] *****

[-] Key deleted: HKU\.DEFAULT\Software\jhdbca
[#] Key deleted on reboot: HKU\S-1-5-18\Software\jhdbca
[-] Key deleted: HKLM\SOFTWARE\jhdbca
[-] Key deleted: [x64] HKLM\SOFTWARE\jhdbca

***** [ Web browsers ] *****



*************************

:: "Tracing" keys deleted :: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C10].txt - [3240 Bytes] - [13/10/2016 19:05:39] C:\AdwCleaner\AdwCleaner[C11].txt - [3664 Bytes] - [21/10/2016 16:40:30] C:\AdwCleaner\AdwCleaner[C12].txt - [2933 Bytes] - [21/10/2016 18:53:29] C:\AdwCleaner\AdwCleaner[C13].txt - [3520 Bytes] - [21/10/2016 19:32:30] C:\AdwCleaner\AdwCleaner[C14].txt - [3374 Bytes] - [21/10/2016 19:38:14] C:\AdwCleaner\AdwCleaner[C15].txt - [3453 Bytes] - [21/10/2016 19:42:18] C:\AdwCleaner\AdwCleaner[C16].txt - [3906 Bytes] - [21/10/2016 22:40:34] C:\AdwCleaner\AdwCleaner[C17].txt - [3936 Bytes] - [21/10/2016 23:25:59] C:\AdwCleaner\AdwCleaner[C18].txt - [1541 Bytes] - [22/10/2016 18:13:41] C:\AdwCleaner\AdwCleaner[C1].txt - [10270 Bytes] - [24/02/2016 10:26:57] C:\AdwCleaner\AdwCleaner[C2].txt - [3472 Bytes] - [24/02/2016 10:36:55] C:\AdwCleaner\AdwCleaner[C3].txt - [3913 Bytes] - [24/02/2016 10:46:18] C:\AdwCleaner\AdwCleaner[C4].txt - [4496 Bytes] - [24/02/2016 12:23:01] C:\AdwCleaner\AdwCleaner[C5].txt - [4578 Bytes] - [28/02/2016 11:45:41] C:\AdwCleaner\AdwCleaner[C6].txt - [4357 Bytes] - [04/03/2016 08:12:18] C:\AdwCleaner\AdwCleaner[C7].txt - [6770 Bytes] - [19/07/2016 17:01:00] C:\AdwCleaner\AdwCleaner[C8].txt - [3032 Bytes] - [08/08/2016 10:49:58] C:\AdwCleaner\AdwCleaner[C9].txt - [2704 Bytes] - [18/08/2016 08:11:02] C:\AdwCleaner\AdwCleaner[S10].txt - [2636 Bytes] - [29/07/2016 08:58:22] C:\AdwCleaner\AdwCleaner[S11].txt - [2835 Bytes] - [08/08/2016 10:47:42] C:\AdwCleaner\AdwCleaner[S12].txt - [2819 Bytes] - [18/08/2016 08:10:16] C:\AdwCleaner\AdwCleaner[S13].txt - [2672 Bytes] - [18/08/2016 08:12:19] C:\AdwCleaner\AdwCleaner[S14].txt - [3219 Bytes] - [13/10/2016 19:03:07] C:\AdwCleaner\AdwCleaner[S15].txt - [3611 Bytes] - [21/10/2016 16:39:56] C:\AdwCleaner\AdwCleaner[S16].txt - [3057 Bytes] - [21/10/2016 17:11:33] C:\AdwCleaner\AdwCleaner[S17].txt - [3484 Bytes] - [21/10/2016 19:31:53] C:\AdwCleaner\AdwCleaner[S18].txt - [3472 Bytes] - [21/10/2016 19:35:54] C:\AdwCleaner\AdwCleaner[S19].txt - [3536 Bytes] - [21/10/2016 19:40:50] C:\AdwCleaner\AdwCleaner[S1].txt - [9632 Bytes] - [24/02/2016 10:21:36] C:\AdwCleaner\AdwCleaner[S20].txt - [3576 Bytes] - [21/10/2016 19:42:07] C:\AdwCleaner\AdwCleaner[S21].txt - [3842 Bytes] - [21/10/2016 19:44:58] C:\AdwCleaner\AdwCleaner[S22].txt - [3999 Bytes] - [21/10/2016 22:40:11] C:\AdwCleaner\AdwCleaner[S23].txt - [4064 Bytes] - [21/10/2016 22:45:52] C:\AdwCleaner\AdwCleaner[S24].txt - [4054 Bytes] - [21/10/2016 23:25:38] C:\AdwCleaner\AdwCleaner[S25].txt - [4285 Bytes] - [22/10/2016 05:55:00] C:\AdwCleaner\AdwCleaner[S26].txt - [4360 Bytes] - [22/10/2016 13:15:28] C:\AdwCleaner\AdwCleaner[S27].txt - [4444 Bytes] - [22/10/2016 17:30:02] C:\AdwCleaner\AdwCleaner[S28].txt - [4518 Bytes] - [22/10/2016 18:13:29] C:\AdwCleaner\AdwCleaner[S2].txt - [9420 Bytes] - [24/02/2016 10:25:19] C:\AdwCleaner\AdwCleaner[S3].txt - [3602 Bytes] - [24/02/2016 10:35:31] C:\AdwCleaner\AdwCleaner[S4].txt - [3945 Bytes] - [24/02/2016 10:44:45] C:\AdwCleaner\AdwCleaner[S5].txt - [3209 Bytes] - [24/02/2016 10:49:05] C:\AdwCleaner\AdwCleaner[S6].txt - [4081 Bytes] - [24/02/2016 12:21:35] C:\AdwCleaner\AdwCleaner[S7].txt - [3703 Bytes] - [24/02/2016 13:44:54] C:\AdwCleaner\AdwCleaner[S8].txt - [3501 Bytes] - [28/02/2016 11:43:36] C:\AdwCleaner\AdwCleaner[S9].txt - [8560 Bytes] - [04/03/2016 08:03:09]

########## EOF - C:\AdwCleaner\AdwCleaner[C18].txt - [4336 Bytes] ##########