adw cleaner not responding when cleaning [SOLVED]

Hello,

No, you're at the right place.

Can you relaunch AdwCleaner, Tools > Options. Tick "Debug" in the mode section.

Then, do a scan, and a clean. Wait until it freezes, and share the generated logfile from C:\AdwCleaner\AdwCleaner_Debug.log.

It's probably quite huge, so please host it on https://up2sha.re/ and share the generated link.

Thanks,

I keep getting the blue screen CRITICAL_PROCESS_....  I dont remember the last word but Ive tried disabling McAfee Firewall but it still crashes when I hit clean.  Please someone help!

Hello,

@mnlpatrick: please do as explained here, thanks: https://toolslib.net/forum/viewthread/8036-adw-cleaner-not-responding-when-cleaning/?p=1#!messageId-8038

The link above does nothing when I click on it

I seen the other post above and I downloaded Malwarebytes and ran it. It worked 

Hello,

The "other post above" is this one :

Hello,

No, you're at the right place.

Can you relaunch AdwCleaner, Tools > Options. Tick "Debug" in the mode section.

Then, do a scan, and a clean. Wait until it freezes, and share the generated logfile from C:\AdwCleaner\AdwCleaner_Debug.log.

It's probably quite huge, so please host it on https://up2sha.re/ and share the generated link.

Thanks,

---

fr33tux, 2016-08-22 19:54:36 (UTC)

Regards.

Hi there,

As stated in the title, I myself do have problems when attempting the cleaning stage. But instead of getting this blue screen, mine just simply didn't respond. 

Im using Windows 10 64-bit as well.

Here is my debug link: https://up2sha.re/file?f=20CJVUCUnall

Thank you for reading this and making this wonderful tool free, alot of us appreciate it :)

Hello,

@Rem1: Have you disabled any other security software running during the cleaning process ?

Hello. 

thanks for all the support and sorry for the late reply, i didnt think you would reply this fast,

i have tried all of the above and tried updating my video card through the nvidia geforce experience and it did nothing, tried alot of solutions and nothing solved it

so i tried updating my video driver through the device manager and that actually solved the problem

and even though it cleaned about 65 threats the adware still wasnt removed.

but thanks very much for all of the attention :)