Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.
I find many legitimate items flagged by AdwCleaner. Blindly clicking on Clean (now Cleaning???) is asking for trouble.
Hola, Hotspot Shield, YTD YouTube Downloader, AVG LinkScanner, etc. are not adware. They should not be deleted by AdwCleaner.
False positives (it's a legitimate VPN extension):
C:\Users\User\AppData\Local\Hola
HKLM\SOFTWARE\Google\Chrome\Extensions\ncffjdbbodifgldkcbhmiiljfcbgjag
If I remember correctly there's also a false positive for the Hola Unblocker Firefox add-on. However, the Firefox add-on stopped working for me - possibly due to AdwCleaner cleaning away files needed for it to work - and re-installing it doesn't help, so I can't submit a report for that add-on. The add-on can be installed from here if anyone wants to have a look at it: http://hola.org/
@cocochepeau Hi, As, after AdwCleaner requested to restart the computer after scan and clean, I was not able to log in anymore into the standard account from where I ran AdwCleaner, Therefore I didn't get the report, but I guess it should still be somewhere on my computer. I ran again AdwCleaner but with starting the scan, just to see if it sees the report, but the Report button is grayed out. I downloaded several versions of AdwCleaner, so I may not ran the same version. I don't know if that matters. On the other hand, if I press uninstall (without actually starting the uninstall) I see the files from the quarantine, but not the changes made to the registry. For the files you may take a look at: http://1drv.ms/16uCsum
@cocochepeau
Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.
Folder Deleted : C:\ProgramData\hotspot shield
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\hotspot shield
Folder Deleted : C:\Windows\SysWOW64\hotspot shield
File Deleted : C:\Windows\System32\drivers\taphss6.sys
File Deleted : C:\Windows\System32\drivers\hssdrv6.sys
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Deleted : HKLM\SOFTWARE\hotspotshield
Key Deleted : HKCU\Software\anchorfree
Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield
Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield
@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?
This latest version has many false positives. In favorites, i have a folder name 'online' it is detecting that folder. In registry, it is detecting IDM helper addon for IE (I have Internet download manager installed). In firefox, it is detecting an addon xpi file 'SuperDrag', i have been using this addon for months it is not a adware. Please fix this problems if possible.
Thanks a lot for this superb program.
After running you program the only things I could see listed were the files under the files tab. I selected them and selected the clean button. Your program cleaned them, closed my computer and rebooted. All seemed well until I went into my task manager. To my surprise under the processes tab, 82 Background Processes were listed in addition to 5 Apps. Many seemed to be duplicates (25) (Google Chrome (32 bit). Is this normal? Was it a mistake to delete those files? If so can it be reversed? If not why wasn't there a strong warning stating the consequences?
Couldn't remember password..so I made a new account.
@cocochepeau I emailed VIPRE about 2 days ago, and yes they confirmed: IT IS A FALSE POSITIVE. They said to make sure your software has the newest VIPRE definitions to the latest version (36814 or higher) and scan the file again...it found no threats to Adwcleaner.
So, it is safe to use!
I used your software to try and delete V9 and DeltaHomes, but no luck. It seemed to 'clean' up alot of things, but I haven't noticed any change. Can I please get some help?
