Bonjour, j'ai windows 8, et j'aimerais désinstaller istartsurf mais quand j'installe adwcleaner mon antivirus "Norton" me dit que cela est une menace et je ne peut donc pas le télécharger il le supprime automatiquement .. Pourriez-vous m'aider ?
Bonjour,
Ce matin, j'ai lancé la version 3.304 qui m'a signalé votre dernière version ; j'ai téléchargé cette dernière et depuis chaque fois que je tente de la lancer, il ne se passe rien.
Je vous précise que je suis sous windows 7, et que votre version 304 fonctionnait bien. Je suis prise au piège, car je n'ai pas gardé de copie de la 304.
Je ne sais plus quoi faire.
Merci d'avance pour votre aide.
Bonjour,
Je suis vivement intéressée par le suivi de ce logiciel car il m'arrive d'avoir des problèmes d'installation des mises à jour de Windows 7 ; dans ces cas-là je voudrais pouvoir utiliser l'option de création d'un rapport à envoyer sur le forum d'aide.
Cependant, n'étant pas experte, et à défaut de tutoriel disponible, j'aurais besoin d'informations commplémentaires sur la rubrique "Actions" : pour chacune d'entre elles pouvez-vous m'indiquer ce qu'impliquerait la sélection de l'option ?
Bien cordialement,
EauDeRoche.
Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########
After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.
Here is the error message that occurs during the broswer cleanup. It appears to be happening right before Firefox cleanup.
[Window Title]
Aut2Exe
[Main Instruction]
Aut2Exe has stopped working
[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
[Close program]
Here is a log showing what was found on a PC that I had it crash on.
# AdwCleaner v3.303 - Report created 07/08/2014 at 15:00:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Robert - MAINPC
# Running from : C:\A.I.R\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : CltMngSvc
***** [ Files / Folders ] *****
File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\374311380
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Robert\AppData\Local\SearchProtect
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Trymedia Systems
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Trymedia Systems
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Trymedia Systems
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17126
-\\ Google Chrome v36.0.1985.125
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User
I verified AdwCleaner v3.302 works OK, but v3.303 CRASHES on Windows 7 Ultimate SP1 32 bit.
=8-(
Adwcleaner v3.303 - CRASHES on Windows 7 Ultimate Service Pack 1 (32-bit). Your previous version worked just find and OK. What happened?
Hotspot Shield
https://gambetto.de/image/OF
https://gambetto.de/image/O0
https://gambetto.de/image/O3
***** [ Dienste ] *****
Dienst Gefunden : hshld
Dienst Gefunden : hsstrayservice
Dienst Gefunden : hsswd
***** [ Dateien / Ordner ] *****
Ordner Gefunden : C:\Program Files (x86)\hotspot shield
Ordner Gefunden : C:\ProgramData\hotspot shield
Ordner Gefunden : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Ordner Gefunden : C:\Users\Waldijs\AppData\Roaming\hotspot shield
Ordner Gefunden : C:\Windows\SysWOW64\hotspot shield
***** [ Tasks ] *****
***** [ Verknüpfungen ] *****
***** [ Registrierungsdatenbank ] *****
Schlüssel Gefunden : HKCU\Software\anchorfree
Schlüssel Gefunden : [x64] HKCU\Software\anchorfree
Schlüssel Gefunden : HKLM\Software\hotspotshield
Schlüssel Gefunden : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Is there a way to get this with instructions and window dialog in English? I'd be very grateful. Unfortunately that's my singular language. Would love to use this program. Upgraded my hard drive and when cloned from smaller drive, lost ability to do Windows Update. Thinking it thinks it's a pirated copy of Windows Vista. However, it is a valid copy. Just moving to bigger drive. Thanks for any help.
