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Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, you should get a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log - can you copy/paste it here when it freezes ?

Regards,

I'm using Adwcleaner 5.20 on a computer with Windows 10 installed. When I press the 'scan' button everything works fine, but once I hit the 'clean' button the program freezes. 

Bonjour !

C'est effectivement un faux positif.. Il sera corrigé sous peu !

Thanks for the feedback :)

@fr33tux

Thanks!!! ... for any reason the database didn't update itsself the last days after activating the "Scan" button ... but now it worked and the tracing key disappeared

Hello,

@AlexBlack

You should get it automatically when clicking on the "Scan" button with an active internet connection.

For you folks probably a simple question: how do I get the latest database update?

Thanks for the update : ))))))

Ah thank you very much, I was offline trying to fix some other virus issue so it didn't update.  All is fixed now thanks a lot !

Bonjour ,

Lors d'une désinfection, j'ai fait passé AdwCleaner dont voici le rapport

http://www.cjoint.com/c/FFhiJVUVSBo

J'ai fait procédé à un test par Virus Total du profile de Firefox via Zoek qii m'a montré par contre qu'il était clean

C:\Users\Faouzia\AppData\Roaming\Mozilla\Firefox\Profiles\xn6lqjv2.default-1443437980926\prefs.js https://www.virustotal.com/file/0186CB3EE6CBDEE68F4E51C...