Greetings,
Please download AdwCleaner using the following link: https://toolslib.net/downloads/viewdownload/1-adwcleaner/
If your browser warns you, don't pay attention to it and proceed with the download. If you have an antivirus program running in your computer, please deactivate it.
Then, you should be able to launch AdwCleaner. Do a scan and share me the logfile generated.
If you need m...
Greetings,
Are you trying to download it using this link: https://toolslib.net/downloads/finish/288/ ?
Regards.
cocochepeau, 2016-12-04 12:58:43 (UTC)
yes .correct . I have also already download zhp cleaner from your toolslip.com website .but the download link it gave me an old version !
You're welcome.
Feel free to come back if you need more details!
Thanks,cocochepeau for your reply.
Everything was fine with my desktop Windows 7Home Basic Edition Update feature and all the updates were duly installed .Last night I ran the Malwarebytes Free scan and some PUPs were detected which I deleted.I also had ADWCleaner installed and that was used to confirm the deletion of any PUPs.
Today morning,I -just out of curiosity-installed and ran the...
It's very strange that I only can do a scan and keys clean or deleted on Safemode????
I have it done before and ADWCleaner deleted then keys and then Windows cannot start anymore and have a refresh install of Windows 10, very frustration.
Thats the reason that i do this not anymore, never ever again a scan with ADWCleaner in Safemode!
Please fix this problem so soon as possible!
Kind regar...
Hello,
Thanks. Please tell us if it's better in SafeMode or not.
Thanks,
Hello
I had the same problem, you can do it by logging as "safe mode" on your pc, and its work well.
Sorry sorry, I was very busy!
Today i have try it, but sorry, with no good result. My pc freeze everytime when i click on CLEAN. Even with the new version 6.0.40.Very frustrate!
I have everything unselect in Tools > Options, but it doesn't work. Then i have CLEAN with the default settings, but both two options are not working and my pc freeze everytime!
Do you no what the problem is, many pe...
I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.
Log from MBAM:
Malwarebytes Anti-Malware www.malwarebytes.org
Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes
Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....
Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
