After the posted logs, can you try launching the application in "Safe Mode" see if it works then? If it does, try to do a scan with both software.
After the posted logs, can you try launching the application in "Safe Mode" see if it works then? If it does, try to do a scan with both software.
Maybe a more detailed explanation is possible? Like application crashed mid scan, after the scan, before the scan, cannot launch it at all? Cannot update? There are a ton of issues that might be related to the error you mentioned.
Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)
Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...
Have you had any other success determining the issue? Have you tried first scanning with Malwarebytes and then AdwCleaner afterward? What OS are you running and which version? Because that might cause an issue with compatibility (Very rare case). Try launching the application in the admin mode? This guide also has more info about compatibility, IF it is the issue. Speculating at this point. Let...
Particular install features, Failure to detect exe, inability to identify application install folder. The program is crashing at 90% when scanning. One such example: https://www.bleepingcomputer.com/forums/t/652195/strange-pc-behavior-w-adwcleaner-7000exe/#entry4293511
I do not have other forum links at hand, but when I have time to go through them, I will be sure to keep you updated.
By the...
It appears to be one. I have had multiple issues in the past with windows scaling, it just breaks applications. Not just ADWCleaner, but most of the applications. Only a few people do the scaling though, so globally it is not an issue. But yeah, maybe official representatives have some thoughts on this, I would like to know myself.
Latest version AdwCleaner 7.0.0.0 will not run on XP SP3 "Not a valid Win32 application".
EDIT: OK so I have just read on Malwarebytes forum that XP and Vista are no longer supported, fair enough, but you may want to drop XP and Vista from the "Compatible with" list on this page? https://toolslib.net/downloads/viewdownload/1-adwcleaner/