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Hello,

Sorry, I don't understand your problem - can you share some details?

IT WORKED!!!

Thanks a lot. It completed the cleaning and rebooted.

Here's the log file: https://up2sha.re/file?f=Yq8OSrWpA6Kg

What about the folder I unchecked? Is it gonna cause any problems? (It was " C:\Users\Vaishnavi\AppData\Local\Firefox " when I scanned it)

Thanks again, had been trying to get rid of the malware for ages, helped me out a lot!

I used the program and I restarted a Windows and I did it again...what do you?

I do not start setting and goes ...I tried to do it but still does not work!

The problem is still occuring, so I uploaded 2 files to: https://up2sha.re/file?f=TbaaVEQYo0Zs and https://up2sha.re/file?f=vMLzToATtjja.  Basically, what happens, is that I use browsers (chrome or firefox) for maybe 15 minutes, then my computer grinds to a halt.  CPU near 100%.  then I run adwcleaner, always see some of the same threats, it reboots the machine, which then run quickly.   the th...

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!

HI

I was on my old system and I have ran zhp cleaner on it and zhp cleaner have found some items (Probably are files belong to Windows). after that I had to clean it up those found items and reboot my system . and when my system is up once again . the system have a real delayed problem at "welcome screen and desktop and my desktop also have a problem to loaded up with a serious error at startu...

I found out I have malware or spyware on my PC.  I have Malwarebytes Premium and have ran that but it still doesnt do the trick.  After googling the problem I realize I need to go to this site (Toolslib) to download adwcleaner so I download that, run it, it comes up with 9-14 pieces of spy/mal/ransommare.  Adwcleaner fixed that problem (supposedly) then reboots my PC but I still have the issue ...

Bonjour tout d'abord merci de votre réponse.

je ne dispose pas de la machine a l'heure actuelle, je devrais travailler dessus vendredi.

Oui j'ai tester adw en mode sans echec avec et sans prise en charge reseau j'ai désinstallé google chrome et firefox et rien a faire au lancement d'adw et lance des instances internet explorer en boucle jusqu'au plante de la machine avec utilisation cpu a 100...

# AdwCleaner v6.043 - Logfile created 04/02/2017 at 06:17:54 # Updated on 27/01/2017 by Malwarebytes # Database : 2017-02-03.2 [Local] # Operating System : Windows (TM) Vista Home Premium Service Pack 2 (X64) # Username : user - USER-PC # Running from : C:\Users\user\Downloads\adwcleaner_6.043 (1).exe # Mode: Clean # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

 ...

Hello,

You're not using Firefox built-in download manaher, but Eagleget instead? That may be the issue.

Glad to hear it has correctly booted.