Rechercher

Ok thanks so much for the quick response

So they aren't malicious in any way?

Hello,

Perfect ! If you have any question, just ask.

Best regards,

Hello,

In complement, can you do the following ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If i...

Hello,

Can you ollow the same instructions as in this post: https://toolslib.net/forum/viewthread/8074/#!messageId-8098

Your issue should be solved afterwards.

Best regards,

Hello,

These keys are IOBit related.

Best regards,

***** [ Registry ] *****

Key Found:  [x64] HKLM\SOFTWARE\Classes\CLSID\{10921475-03CE-4E04-90CE-E2E7EF20C814}

Key Found:  [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10921475-03CE-4E04-90CE-E2E7EF20C814}

Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

Hello,

Sorry for the inconvenience. Please relaunch AdwCleaner, it's fixed.

Best regards,

Greetings,

No, it do not depends on the chosen location. You can save AdwCleaner wherever you want, the result will be the same.

Regards.

Hello,

Can you launch AdwCleaner, click on Tools > Options. Then, tick "Debug", and do a scan, and a clean.

When the crash occured, please host the file C:\AdwCleaner_Debug.log on https://up2sha.re/ and share the generated link here.

Best regards,

Hello,

Ok. So copy paste the following content in the settings.ini file (overwrite the current content):

[Properties]
Language=en
EulaAccepted=1

[Options]
DebugMode=1

Then, launch AdwCleaner as usual, do a scan and share the file mentionned above.

Best regards,