please read "with starting the scan" as "without starting the scan"! In the mean time I tried to do System Restore but that made the computer with even more problems, so I have to roll back to the state left by AdwCleaner.
@cocochepeau Hi, As, after AdwCleaner requested to restart the computer after scan and clean, I was not able to log in anymore into the standard account from where I ran AdwCleaner, Therefore I didn't get the report, but I guess it should still be somewhere on my computer. I ran again AdwCleaner but with starting the scan, just to see if it sees the report, but the Report button is grayed out. I downloaded several versions of AdwCleaner, so I may not ran the same version. I don't know if that matters. On the other hand, if I press uninstall (without actually starting the uninstall) I see the files from the quarantine, but not the changes made to the registry. For the files you may take a look at: http://1drv.ms/16uCsum
@livanel Can you send me a link of the scan/deletion report ?
@rodbom extension named?
nevermind, already solve the problem, it was an extension of google chrome -.-
Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help
Actually, I get the same behavior on a newly created standard account: welcome, black screen and then logging off. I have Windows 7 Pro 64 bit. Thanks!
@cocochepeau
Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.
Folder Deleted : C:\ProgramData\hotspot shield
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\hotspot shield
Folder Deleted : C:\Windows\SysWOW64\hotspot shield
File Deleted : C:\Windows\System32\drivers\taphss6.sys
File Deleted : C:\Windows\System32\drivers\hssdrv6.sys
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Deleted : HKLM\SOFTWARE\hotspotshield
Key Deleted : HKCU\Software\anchorfree
Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield
Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield
@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?
I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:
"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"
I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.
Thank you for fixing the issue, and for this very useful program.
It's a very useful tool - thank you!
I have a feature request: Check box setting to go straight to reboot after cleaning. :)
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