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Mine "adwcleaner_5.020"  stops shortly after the cleaning starts.

see log file below

# AdwCleaner v5.020 - Logfile created 13/11/2015 at 06:57:26
# Updated 13/11/2015 by Xplode
# Database : 2015-11-13.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Tomd - MAINT-HAFX
# Running from : C:\Users\Tomd\Downloads\adwcleaner_5.020.exe
# Option : Scan
# Suppor...

Bonjour,

adwcleaner5.019 vient de me proposer la mise à jour vers la version 5.020 , ce que j'ai fait , seulement je me retrouve avec un message d'erreur windows

http://hpics.li/759fd8b

J'ai re-téléchargé plusieurs fois cette version ici puis sur bleepingcomputer mais rien n'y fait.

Par contre si je reviens à la version 5.019 (en annulant la mise à jour) , ça fonctionne et ne me trouve pas ...

Ok, I think we can try something.

Open a CMD prompt ( Start -> cmd.exe ) , then type :

for %x in (c:\windows\system32\*.dll) do regsvr32 %x /s

Press [Enter] , wait until it's finished then try running the current AdwCleaner version ( this one : https://toolslib.net/downloads/viewdownload/1-adwcleaner/ )

Do you have the error message?

Regards,

Xplode.

Strange .. can you try a last time with this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe

Hi again,

Sorry I put the wrong path into the code, can you run this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe

Just run a scan, after that you should have the file "COMError.log" at C:\AdwCleaner

Ok, can you try this AdwCleaner version now : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe

Does the message error appears ?

Regards,

Xplode.

Can you retry with this version : http://sd-1.archive-host.com/membres/up/17959594961240255/Debug2.exe

Now, a pop-up should appear. Please make a screenshot of it and post it in your next reply.

Hi again,

Ok, it appears that your error comes from an external library that AdwCleaner uses to parse Chrome preferences file. It's weird because this error appears only on a few computers...

Can you retry with this version ( just run it and tell me if you still have the error, do not post debug logfile ) : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe

Regards,...

Howdy, I sent the author of bloody vikings your way a while back. I'm here today because two extensions I regularly use are being detected by adwcleaner.

1. "ClassicThemeRestorer" https://addons.mozilla.org/en-US/firefox/addon/classicthemerestorer/versions/ (I am using the developer/beta edition.)

2. "SavedPasswordEditor" https://addons.mozilla.org/en-US/firefox/addon/saved-password-editor/

Hi,

Can you retry this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe in DEBUG mode and post the content of the debug logfile?

Regards,

Xplode.