Rechercher

Trying it now while I wait for the admin to answer, thank you! I'll leave feedback in a moment

I have the same problem today . and I had to use Roguekiller to remove UCGuard and others services that adwcleaner was unable to remove them ! have you yet try out Roguekiller  ?

I don't have a tab "Exam" . Do you mean the "Scan one"? ( https://gyazo.com/3a8031657b4499e05de41e695c64fcb2  ) If it is indeed that tab, I think this is what you want:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 30/09/2016 Scan Time: 00:32 Logfile: test.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.29.13 Rootkit Database: v2016.09.26.02 License: F...

Hello,

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
...

Hello, I saw a similar post of a guy that had his adwcleaner crashing whenever he tried to clean "UCGuard". I'm having the exact same problem. If someone could please guide me on how to remove it I would be very pleased. Sorry for the inconvenience. Here is a link to the infected parts: https://gyazo.com/8ef4445d8ab9eb2d5c64b111436a04e0  

the 2 same threats are showing   is it suppose to stay this way?  am i suppose to continually clean it?

Hello,

Then, start AdwCleaner, click on Tools > Options, and tick the checkbox "Chrome preferences" under "Reset" section.

Click on [Ok], then do a scan followed by a Clean, and share the logfile.

Regards,

Hello,

Sorry for the delay. Which browser is impacted ? Mozilla Firefox, Google Chrome, ... ?

Ok. In this case, can you share the file "C:\AdwCleaner\quarantine\quarantine.db" ?

Thanks,

With several folders now located under the quarantine folder, even zipped its a 7.3GB file. Lots of data files. (docs, pics, music) Any other ways you would like me to send it?