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Hi, Thank you for your response, I no longer have the screenshot  since the problem has been solved by using the system restore, however the problem started off from running MultiExtractor software that I downloaded from CNET to extract the corrupted backup files and the symptoms were pretty much described here https://malwaretips.com/blogs/windows-pc-repair-removal/ My browser would open multi...

Bonjour,

Un PUP nommé DriverAgentPlus installe ce fichier DRVAGENT64.SYS (DrvAgent32.sys sur un Windows 32 bits). Lien VirusTotal de l'analyse de l'installateur :

https://www.virustotal.com/fr/file/244b50458be045ec3ca37760b5a053e63b9dcdf93fcf8dc3890f4085ec63d9d1/analysis/1492370289/

# AdwCleaner v6.045 - Rapport créé le 16/04/2017 à 20:03:02
# Mis à jour le 28/03/2017 par Malwarebytes
# Bas...

I'm still having problems with Firefox, I think there's some URL malware that keeps infecting the shortcuts.

I uninstalled Firefox, deleted those folders causing problems ( C:\Users\Vaishnavi\AppData\Local\Firefox ) but still my shorcuts get infected with "www.qtipr.com". This doesn't just happen on startup. I have manually fixed the Target of the shortcuts but still after like an hour it gets...

IT WORKED!!!

Thanks a lot. It completed the cleaning and rebooted.

Here's the log file: https://up2sha.re/file?f=Yq8OSrWpA6Kg

What about the folder I unchecked? Is it gonna cause any problems? (It was " C:\Users\Vaishnavi\AppData\Local\Firefox " when I scanned it)

Thanks again, had been trying to get rid of the malware for ages, helped me out a lot!

Hello,

You can find some more details here: https://forums.malwarebytes.com/topic/197749-advanced-system-care-10/#comment-1108877

Regards.

Je tiens à dire que j'ai réinstaller AdwCleaner et lorsque je le lance il ne marche pas.j'ai tenté CCleaner (aucune réponse) ,MalwareBytes (Aucune réponse ou "Unable to connect to Service lors du démarrage) ,Windows defender (msascui.exe ne prend pas en charge)

What criterias are you targeting Advanced System Care for more specificly? Their programs have saved my and my friends computers several times. It feels like there must be a reason for this? Your program and their program have been my 2 go to programs but now all of a sudden you remove it? Can you be really specific about why so that future users searching for this reason can understand why? It...

RogueKiller V12.10.2.0 (x64) [Mar 27 2017] (Gratuit) par Adlice Software

email : http://www.adlice.com/contact/

Remontées : https://forum.adlice.com

Site web : http://www.adlice.com/fr/download/roguekiller/

Blog : http://www.adlice.com

Système d'exploitation : Windows 10 (10.0.14393) 64 bits version

Démarré en  : Mode normal

Utilisateur : ALAIN [Administrateur]

Démarré depuis : C:\Pr...

I figure by now you probably have figured it out, but I came across this when I was still looking for answers.  3 hours later I was finally free of that crap. 

I basically ran malwarebytes (I turned on search for rootkits under settings just to be sure), AdwCleaner, HitmanPro until nothing was found before finally removing google chrome completely.  And the real problem was that the url redire...

Bonjour,

adwcleaner a trouvé 25 menaces et je ne sais pas si je peux tout supprimer. Est-ce que quelqu'un peut m'aider ? Merci d'avance !

Voici la copie du rapport :

# AdwCleaner v6.044 - Rapport créé le 28/03/2017 à 16:56:11 # Mis à jour le 28/02/2017 par Malwarebytes # Base de données : 2017-03-28.1 [Serveur] # Système d'exploitation : Windows 10 Pro  (X64) # Nom d'utilisateur : regine - ...