Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Thanks for your help. It should be fixed with the latest definitions.

Best regards,

Re: After upgrade august problems with Logmein

There are two files. First the one of 8.52 AM

# AdwCleaner v6.010 - Logbestand aangemaakt 06/09/2016 op 08:52:48 # *Updated on 12/08/2016 by ToolsLib # Gebruik lokale database : 2016-08-24.2 [Lokaal] # Besturingssysteem : Windows 10 Home  (X64) # Gebruikersnaam : Test - W10-HAH-TEST-PC # Gestart vanuit : C:\Users\Test\Downloads\AdwCleaner.exe # *Mode: Scan # Ondersteuning : https://toolslib.ne...

Re: Possible F/P

Hello,

in the meantime, something must have happened! The findings have gone, ADW found nothing

# AdwCleaner v6.010 - Bericht erstellt am 06/09/2016 um 16:25:23 # Aktualisiert am 12/08/2016 von ToolsLib # Datenbank : 2016-09-06.1 [Server] # Betriebssystem : Windows 7 Home Premium Service Pack 1 (X64) # Benutzername : Michael - MICHAEL-PC # Gestartet von : C:\Users\Michael\Desktop\adwcleaner_...

Possible F/P

Hello,  this seems to be F/P

# AdwCleaner v6.010 - Bericht erstellt am 06/09/2016 um 06:39:37 # Aktualisiert am 12/08/2016 von ToolsLib # Datenbank : 2016-09-05.1 [Server] # Betriebssystem : Windows 7 Home Premium Service Pack 1 (X64) # Benutzername : Michael - MICHAEL-PC # Gestartet von : C:\Users\Michael\Desktop\adwcleaner_6.010.exe # Modus: Suchlauf # Unterstützung : https://toolslib.net/f...

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Thanks for the debug log. I'm working on it, and keep you informed asap (48-72 hours).

Sorry for the inconvenience,

Re: ADWcleaner whitelist request for remote access tool called...

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

  • Activate the options with Tools > Options > "Debug" in "Mode" section,
  • Do a scan and a clean,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Re: ADWcleaner whitelist request for remote access tool called...

Thank you.

I see the datbase date is in-fact 2016-09-03.2

I will perform some testing on multiple computers in multiple locations and get back with you.

Thank you

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

the change is effective with the definitions updates (automatically done at the beginning of a scan if you have an active network connection). You can copy/paste the logfile in your answer if you're unsure about which definitions you have).

For the donation, you can refer to this page: https://toolslib.net/donate/ If you have any question, just ask.

Best regards,


Protect Your PC from Malware

Get Malwarebytes for powerful protection against adware and threats.

Get Malwarebytes Now