Hello,
Thanks for your message, really appreciate it.
1. After scanning, I have to click through every tab to see where the problems are. Could you please highlight each tab where there is malware so that we can go to it immediately (preferably with a shortcut key rather than the mouse).
Koala, 2016-08-13 00:31:48 (UTC)
We can definitely think about that indeed.
2. This situation has ...
Thank you very much for this software, which fills a significant gap in security software for PCs. By way of constructive and appreciative comment, I would like to make three recommendations about the UI (I am working on a 23 inch monitor in Windows 10 Pro).
1. After scanning, I have to click through every tab to see where the problems are. Could you please highlight each tab where there is...
1) The folders will be deleted and the files as well.
2) There were no shortcuts on my test system and that's why they are not in the log. Otherwise they would be deleted.
If AdwCleaner don't delete those files on your system:
1) Check that you use the latest version of the program and please share the whole logfile.
2) Please write what files are not deleted.
but files and shortcuts is not removed
AdwCleaner and now finds and removes it, for example log
# AdwCleaner v5.201 - Logfile created 12/08/2016 at 09:07:29
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-12.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (X86)
# Username : User - A75751305
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner_5.201.exe
# Option : Scan
# Support : https://too...Sure, here it is :
AdwCleaner v5.201 - Logfile created 11/08/2016 at 17:22:48 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-10.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Arlette - ARLETTE-PC # Running from : E:\Downloads\ADW cleaner\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum
***** [ Services ] *****
*****...ADW cleaner wants to remove folders, files and extension :
Folders :
C\Users\name\AppData\Local\Google\Chrome\UserData\Default\Extensions\elicpjhcidhpjomhibiffojppmmpil
Files :
C\Users\name\AppData\Local\Google\Chrome\UserData\Default\LocalStorage\chrome-extension_eli...
LocalExtension settings\el...
First, the generated logfile is:
# AdwCleaner v5.201 - Logfile created 05/08/2016 at 08:53:30 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.3 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : win7 - WIN7-PC # Running from : C:\Users\Public\Videos\Sample Videos\New folder\Ostalo\ADW Cleaner.exe # Option : Scan # Support : https://toolslib.net/forum
*...
Thanks very much. I ran the clean and here is the log.
Appreciate your help!
# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...Ran AdwCleaner for first time with the following results. Concerned I'll remove something I should not. Would appreciate some advice on how to proceed. Thanks is advance for your help!
# AdwCleaner v5.201 - Logfile created 04/08/2016 at 07:28:02
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-04.1 [Server]
# Operating system : Windows 10 Home (X64)
# Username : Ron - LENOVO-PC
# Runnin...